Arijit Sengupta
Kolkata
Summary
Results-driven Sales & Marketing Professional experienced in General Insurance and Banking sectors. Delivered significant revenue growth and optimized operational efficiency through rigorous market analysis and strategic business development initiatives. Focused on fostering collaborative team environments and enhancing productivity through innovative solutions.
Overview
22
22
years of professional experience
Work History
DVP & Geo Supervisory
HDFC Ergo GIC Ltd
Kolkata
09.2022 - Current
- Led and mentored team of 25 across 10 GEO branches in Rest of Bengal & Jharkhand, implementing innovative retail strategies to enhance performance in Motor Business for all OEMs of 4W & 2W.
- Managed comprehensive portfolio of Retail Motor NTU-Dealer Channel business, overseeing after-sales service for brands including Maruti, Hyundai, Mahindra, Tata, Honda, and Toyota.
- Provided business growth and improved customer satisfaction levels by motivating and coaching team towards generating business GWP close to 100 Cr. (FY24-25).
- Set a strategic business development plan for target markets and ensure it's in line with the overall strategic direction (COR>100% & PMN) of the company. COR of entire Zone for FY2425 stands at 98.78%.
- Execute on top partnership opportunities in these two regions/States while working with key stakeholders (Motor Dealers, Agents, Brokers).
- Developed strong relationships with key brokers including MI, HIBIL, Harita, MIBL, SMC, and TMI.
- Prepared and delivered business reviews to senior management, reporting on progress and identifying roadblocks for strategic decision-making.
AVP & Zonal Head-Health Agency
ICICI Lombard GIC Ltd
Kolkata
09.2021 - 08.2022
- Heading and managing entire Kolkata & Rest of Bengal-Health Agency and mentoring a team of 40 people including Chief Managers, Branch Managers, and Unit Sales Managers involved in new and retention Health business through hardcore agency & Broker channels.
- Manages the sales and service activities to increase new and retention business in all account product offering.
- Actively manage daily work processes of designated territory to achieve strategic objectives.
- Core involvement with central product & process & underwriting team for new initiative, daily activities and ongoing underwriting guidelines.
- Closely monitoring the Branch OR, Manpower productivity and recruitments.
AVP & State Head
Bharti Axa General Insurance Co.LTD
Kolkata
03.2019 - 08.2021
- Leading a team of 40 on roll people (Includes of ASMs,BMs and Executives) with innovative approach to modern retailing and willing to explore new methods of delivering an improved and balanced performance for entire zones and location of West Bengal and North East for Emerging all lines of Business.
- Execute on top partnership opportunities in these two region/States while working with key stakeholders (Motor Dealers, Agents, Brokers and 2 big bancassurance channel HDFC and Axis).
- Provide business growth and improved customer satisfaction levels by motivating and coaching team towards generating business GWP close to 45 Cr p.a(FY20-21).
- Have nurtured and developed a leading team for 6 Virtual Office locations who will deliver at the highest level on key performance indicators.
- Set a strategic business development plan for target markets and ensure it's in line with the overall strategic direction (COR>100% & PMN) of the company. COR of entire Zone for FY2021 stands at 98%.
- Reports to Sr. Vice President & Head of Emerging Market and also prepare and give business reviews to senior management team regarding progress as well roadblocks.
- Achieved 2nd best SH Pan India in respect of Target Achievement & Profitability for FY-19-20.
- Honored with Act award and achieved RPL (Retail Premier League) for FY-19-20.
- Toped the SH chart-East Bancassurance Business GWP for FY-20-21(Crossed 30% Bancassurance business on over all GWP).
Associate Business Head
Reliance GIC LTD
Kolkata
01.2018 - 02.2019
- Heading entire East large market locations and mentoring a team of 12 people including Cluster Managers, Business Managers, Sales Managers & Branch service manager involved in hard core motor NTU dealer channel business of entire Kolkata and Bhubaneswar for new motor GI biz as well as the retention business.
- Managed portfolio of retail motor NTU-dealer channel business and oversaw after-sales service, ensuring strong representation of brands including Hyundai, Honda, Toyota, Mercedes Benz, Audi, Porsche, Nissan, Volkswagen, Skoda, and Jeep.
- Achieved best Retention Zone award for FY-17-18 by achieving 65% overall retention base. In H11819 also continued to be No.1 in retention conversion over and above 62%.
- Monitored operational standards and profitability metrics to align with the established business budget.
- Established strong relationships with mediators and brokers, including ABIBL, SMC, Marsh, VW, and Landmark Brokers.
- Reporting to Business Head-North & East based out of Delhi.
Cluster Branch Manager
ICICI Lombard GIC LTD
Siliguri
06.2016 - 12.2017
- Headed North Bengal Cluster including 3 Branch Locations (Siliguri, Coocbehar & Gangtok) and 2 Virtual offices (Jalpaiguri & Alipurduwar) and mentoring a team of 14 people including Branch managers, Sales managers & Branch service manager involved in hard core motor dealer channel sales, SME business, corporate sales, I bank and other bank channel biz & core Agency business of entire North Bengal & Sikkim for new GI biz as well as the retention business.
- Looking after an entire portfolio of Retail health biz, Dealer Channel biz (Hero Honda, HMSI,Honda, Toyota, Maruti, Tata, JCB), Hard core Agency, KRG (Fullerton India, DHFL) & Branch Banking Group (ICICI Bank) for Durgapur & Birbhum location.
- Reporting to Zonal Sales Manager.
- Achieved 2nd best Branch Manager of EAST & 1st ranking in WB in respect of SAS & Profitability for FY-16-17.
Branch Manager
ICICI Lombard GIC LTD
Durgapur
04.2012 - 05.2016
- Handled 3 Branch Locations as an acting Cluster Branch Manager and mentoring a team of 8 Unit Sales Managers & 3 Sales Officers involved in hard core channel sales, SME business, corporate sales & Agency business of entire Durgapur, Asansol & Birbhum for new GI biz as well as the retention business.
- Looking after an entire portfolio of Retail health biz, Dealer Channel biz (Hero Honda, HMSI,Honda, Toyota, Maruti, Tata, JCB), Agency, KRG (Fullerton India, DHFL) & Branch Banking Group (ICICI Bank) for Durgapur & Birbhum location.
- Maintaining branch Underwriting profit & COR below 90%.
- Reporting to Cluster Branch Manager.
- Achieved 2nd best Branch Manager of West Bengal in respect of SAS & Profitability for FY-15-16.
Sales Manager
ICICI Lombard GIC LTD
Indore
08.2008 - 03.2012
- Mentored a team of 2 Unit Sales Managers & 5 Sales Officers involved in hardcore channel sales of entire Indore & Nagpur for Two wheeler insurance as well as the retention and other cross-sale products (Health Policies) through channels.
- Coordinated with dealership sales team to drive new business penetration and boost renewal share.
- Collaborated with major two wheeler companies' sales and service teams to discuss service improvements and industry insights.
- Coordinating with the sales team of major two wheeler finance companies to increase the penetration in financial cases.
- Motivating the dealers and educating the customers for online policies of two wheeler and for IPA (Individual Personal Accident policies).
- Assessed town potential based on population, compared dealer achievements to actual potential, and identified gaps for improvement.
- Focusing on the primary sales, institutional sales and secondary sales of the dealers.
- Maintained strong channel relationships post-plan finalization to enhance awareness of latest developments in the insurance industry.
- Achieving targets for month on month basis, maintaining/monitoring location MIS, KPI, COR, LR and reporting the same to RSM.
Assistant Manager
Fullerton India Credit Co.Ltd
Indore
05.2007 - 07.2008
- Handled a product portfolio of Home Loan, STPL, PL, and Mortgages & Loan against stock, Plant & Machinery.
- Handled a team of 12 RO/RE (On a roll of Fullerton India) and managing their targets.
- Checking and monitoring the delinquency portfolio.
- Follow up with Credit Manager & State risk manager for approval of cases.
- Assisting Branch unit Manager in target achievement & portfolio management.
- Visiting customer on a regular basis for tracking the RO/RE's performance.
- Enhancing customer satisfaction, maintaining MIS and cross selling of insurance to existing customers.
Deputy Manager
HDFC Bank Ltd.
Bhopal
11.2006 - 04.2007
- Promoted STPL product at HDFC Bank, generating significant sales growth.
- Managed 1 DST with 15 FSOs and 5 tele callers, driving them to meet monthly targets.
- Coordinated with local bank branch to cross-sell product, enhancing customer engagement.
- Enhancing customer satisfaction, maintaining MIS, expediting the credit process.
- Calculating the potential of the town on the basis of population and comparing the DSA achievement with actual potential and showing the gaps to the DSAs.
Assistant Sales Manager
HSBC Ltd.
Indore
07.2004 - 10.2006
- Led a team of five sales officers to foster collaboration and improve overall monthly performance.
- Launched business development strategies targeting key corporate accounts to enhance market presence.
- Generation of business through builders, brokers, corporate and retail customers.
- Promoted & generated sales for HSBC for Home loan & Mortgage product.
- Cross-sold personal loans and credit cards to increase client portfolio.
- Enhancing customer satisfaction, maintaining MIS, expediting the credit process.
- Provided full customer service and conducted prima facie credit analysis.
- Communication with Central credit agencies, ensuring compliance of files as per credit policy of the bank.
Education
B. Com. -
Surendra Nath College
Higher Secondary -
Jadavpur Boys High School
Calcutta, WBHigh School -
Ramkrishna Vivekanand Mission
Barackpur, WBSynopsis
20 years, HDFC Ergo General Insurance Co. Ltd, Deputy Vice President & GEO Supervisory- ROWB & JHARKHAND, Kolkata, General Insurance, Business Relationship, Man Management, Sales, Business Development, Proven track record of increasing revenues, Establishing networks, Streamlining workflow, Creating a teamwork environment
Core Competencies
Developing sales & marketing strategies, Executing promotions/launches, Building brand focus, Ensuring maximum brand visibility, Managing channel sales, Interacting with external/internal constituents, Leading & monitoring performance, Identifying & implementing strategies for team effectiveness
Certifications And Projects
- Diploma in Computer Programming and Application
- Pragati Level-1&2 training on Motor & Health certification exam
- Orange certification in GHI & Motor Insurance
Preferred Location
- Kolkata
- Bangalore
Languages
- Bengali
- English
- Hindi
Hobbies and Interests
- Sports
- Driving
- Travelling
Professional Highlights
- HDFC Ergo GIC Ltd, Kolkata, DVP & Geo Supervisory, 09/22-Present, Leading and mentoring Rest of Bengal & Jharkhand, Executing on top partnership opportunities, Providing business growth and improved customer satisfaction
- ICICI Lombard GIC Ltd, Kolkata, AVP & Zonal Head-Health Agency, 09/21-08/22, Heading and managing entire Kolkata & Rest of Bengal-Health Agency, Managing sales and service activities
- Bharti Axa General Insurance Co.LTD, Kolkata, AVP & State Head, 03/19-08/21, Leading a team of 40 on roll people, Executing on top partnership opportunities
- Reliance GIC LTD, Kolkata, Associate Business Head, 01/18-02/19, Heading entire East large market locations, Building up strong relationship with mediator/brokers
- ICICI Lombard GIC LTD, Siliguri, Cluster Branch Manager, 06/16-12/17, Headed North Bengal Cluster, Achieved 2nd best Branch Manager of EAST
- ICICI Lombard GIC LTD, Durgapur, Branch Manager, 04/12-05/16, Handled 3 Branch Locations, Achieved 2nd best Branch Manager of West Bengal
- ICICI Lombard GIC LTD, Indore, Sales Manager, 08/08-03/12, Mentored a team of 2 Unit Sales Managers, Coordinating with the sales team of dealership
- Fullerton India Credit Co.Ltd, Indore, Assistant Manager, 05/07-07/08, Handled a product portfolio of Home Loan, STPL, PL, Checking and monitoring the delinquency portfolio
- HDFC Bank Ltd., Bhopal, Deputy Manager, 11/06-04/07, Promoted & generated sales for HDFC Bank, Handled 1DST and motivate them to achieve their monthly targets
- HSBC Ltd., Indore, Assistant Sales Manager, 07/04-10/06, Promoted & generated sales for HSBC, Handled a team of 5 guys
Personal Information
- Father's Name: Lt. Mr. Anjan Sengupta
- Date of Birth: 12/11/81
- Marital Status: Married
Languages
English
Upper Intermediate
B2
Timeline
DVP & Geo Supervisory
HDFC Ergo GIC Ltd
09.2022 - Current
AVP & Zonal Head-Health Agency
ICICI Lombard GIC Ltd
09.2021 - 08.2022
AVP & State Head
Bharti Axa General Insurance Co.LTD
03.2019 - 08.2021
Associate Business Head
Reliance GIC LTD
01.2018 - 02.2019
Cluster Branch Manager
ICICI Lombard GIC LTD
06.2016 - 12.2017
Branch Manager
ICICI Lombard GIC LTD
04.2012 - 05.2016
Sales Manager
ICICI Lombard GIC LTD
08.2008 - 03.2012
Assistant Manager
Fullerton India Credit Co.Ltd
05.2007 - 07.2008
Deputy Manager
HDFC Bank Ltd.
11.2006 - 04.2007
Assistant Sales Manager
HSBC Ltd.
07.2004 - 10.2006
B. Com. -
Surendra Nath College
Higher Secondary -
Jadavpur Boys High School
High School -
Ramkrishna Vivekanand Mission