Arindam Chattaraj
Senior Executive
Kolkata
Summary
Skilled Executive with 8 years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Highly skilled in process optimization, IT Consultant consulting and communication, leadership or time management. Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance. Results-driven Senior Executive with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level at Senior Executive position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
8
8
Certifications
Work History
Senior Executive
Tata Consultancy Services
Kolkata
08.2018 - Current
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
- Resolved issues and recommended actions based on production and compliance reports.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Established and directed successful programs focused on BFSI Domain.
Senior Operations Representative
Concentrix Daksh Services India Private Limited
Kolkata
05.2015 - 07.2018
- Supervised teams to monitor for correct execution of tasks.
- Scheduled and communicated freight pick-up and delivery information.
- Promoted company during local meetings by interfacing with potential customers.
- Enforced safety, security, quality and performance procedures, rules and requirements.
- Handled customer needs and issues by working with representatives and customers directly.
- Delegated work and coordinated staff members' daily responsibilities.
- Generated and distributed documentation for orders.
- Monitored legal requirements and informed employees of policy changes.
- Collaborated with various departments to support daily activities oversight and coordination.
- Communicated freight status with customers, shipping partners, receiving parties and internal team.
Associate
Wipro Ltd
Kolkata
08.2014 - 02.2015
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Increased customer satisfaction significantly within department.
- Mentored and coached other team members to meet daily sales goals.
- Maximized customer interactions by promptly identifying needs and wants.
- Provided quotes to customers for purchase of products.
- Worked varied hours, days, nights and weekends as business needs dictate.
- Created and built custom project plans and deliverables for customers to satisfy quality, time and budget.
- Managed customer relations and customer service through daily communication and interaction.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
Education
Bachelor of Arts - English Literature
Michael Madhusudan Memorial College
Durgapur, West Bengal, India 08.2011 - 09.2014
Skills
Procedure implementation
Certification
File:///C:/Licenses%20&%20Certificates/2188958_Business_Analytics_with_Excel_3281245.pdf
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
File:///C:/Licenses%20&%20Certificates/2200360_Introduction_to_Six_Sigma_3285130.pdf
03-2022
File:///C:/Licenses%20&%20Certificates/3306243_1646945806_Python%20For%20Beginners.pdf
03-2022
File:///C:/Licenses%20&%20Certificates/UC-392bb94d-a786-46b7-b24f-6c33621ea002_UDEMY%20MICROSOFT%20EXCEL%20-%20EXCEL%20FROM%20BEGINNER%20TO%20ADVANCED.pdf
03-2022
File:///C:/Licenses%20&%20Certificates/2188958_Business_Analytics_with_Excel_3281245.pdf
02-2022
File:///C:/Licenses%20&%20Certificates/2188958_Introduction_to_MS_Excel_3280718.pdf
02-2022
File:///C:/Licenses%20&%20Certificates/2188958_Power_BI_for_Beginners_3279779.pdf
02-2022
File:///C:/Licenses%20&%20Certificates/2200360_Excel_Dashboard_for_Beginners_3282190.pdf
02-2022
File:///C:/Licenses%20&%20Certificates/2200360_Introduction_to_Cyber_Security_3282136.pdf
02-2022
Senior Executive
Tata Consultancy Services
08.2018 - Current
Senior Operations Representative
Concentrix Daksh Services India Private Limited
05.2015 - 07.2018
Associate
Wipro Ltd
08.2014 - 02.2015
Bachelor of Arts - English Literature
Michael Madhusudan Memorial College
08.2011 - 09.2014
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