Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
ARINDAM GOSWAMI
Summary
Overview
Work History
Adora Magic City
Job overview
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
MSC Cruise Service Pvt.ltd
Job overview
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Greeted and seated guests to provide friendly and welcoming experience.
Le Royal Meridien
Job overview
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Set and oversaw weekly and special event menu plans.
- Controlled food costs and managed inventory.
Taj Club House
Job overview
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
The Druid Garden
Job overview
Assistance to guest and facilitate their requests, invoicing their payment.
Taj Sats Air Cataring
Job overview
Loading & Offloading of equipment from the aircraft and also be well versed with the ramp safety procedures and ensure strict compliance, responsible for systemic
galley loading of equipment and also hand over to the crew in a professional manner with proper filled cheek sheets.
Education
Bharathaiar University Tamilnadu
University Overview
Kalyani University Kalyani
University Overview
Skills
- Allergy awareness
- Wine Knowledge
- Sales Techniques
- Item promotion
- Salesmanship
- Professional Appearance
- Upselling techniques
- Cash Handling
Certification
● F&B Service Certificate from PMKVY and NSDC (National Skill Department
Corporation) Gov of India.
● Computer Diploma in Information Technology from Indira Gandhi Institute of Vocational Training, New Delhi.
Additional Information
Passport No: V6030277
Date of expair: 03.02.2032
CDC No: KOL 113473
Date of expair: 17.02.2029
Timeline
● F&B Service Certificate from PMKVY and NSDC (National Skill Department
Corporation) Gov of India.
● Computer Diploma in Information Technology from Indira Gandhi Institute of Vocational Training, New Delhi.
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