Arindam Sen
Change Analyst II
Bengaluru,KA
Summary
Experienced Change/Business Analyst with 6+ years of experience with a demonstrated history of working in Product Management & Process Excellence. Highly analytical Business Analyst applying a broad technical knowledge base to achieve ambitious project objectives.
- Identify Business Impacts with respect to the change and prioritize based on Impact/Risk assessment to deliver the pipeline of changes.
- Efficient professional in BRDs, SRS, Use Case Scenarios, Flowcharts, forecasting, roadmap implementation, change management, risk management and sustainable development
- Hands-on experience in Project Scheduling, Project Reporting, Resource Management, Business Analysis, Gap Analysis, Process Streamlining, Business Readiness & Stakeholder Management.
- Experience in gathering requirements and preparing high quality presentation decks directed to prospective clientele & existing customers for improving business relationships.
- Decipher client problems from varied verticals into actionable analysis. Driver of end-to-end delivery of custom projects and product implementation through ideation, requirement gathering, POCs and Technical/Process Solution design with complete implementation.
- Build relationships with customers in all teams, at all levels, and assure effective service delivery.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
3
3
Languages
Work History
Change Analyst II
OneSavings Bank India
Bengaluru
08.2021 - Current
- Implement company wide change requests by streamlining business need and ensuring smooth delivery over c200 changes over last year.
- Business Analysis Portfolio - Analyze Business Requirements, perform Business Impact Analysis/Risk analysis, Prioritization, Documentation throughout the journey.
- Create Business Case and BRD, assist the development team with creating FSD, involving testing, training and business readiness for the change/project.
- Ensuring audit requirements are met and documentations are in place considering business operations involve customer data
- Consultant to business on change operations, IT advisory and program updates.
- Data analysis and status reporting for management. Measure KPI
- Project Performance Monitoring - Actual vs Planned assessment, Resourcing and escalations.
- Team Management - Resource analysis and allocation of work based on skills and requirements. Ensure team training and growth skills are achieved.
- Liaison between various system owners and product owners..Conduct Lessons Learned on project journey involving all key stakeholders
- Workaround the framework and ensure process/activities abide by the framework
- Acted as primary point of contact for third-party vendors involved in major operational changes to coordinate with external personnel.
Transformation Officer
OneSavings Bank India
Bengaluru
01.2020 - 07.2021
- Implement company wide change requests by streamlining business need and ensuring smooth delivery
- Business Analysis Portfolio - Analyze business requirements, perform impact/risk analysis, Documentation throughout the journey
- Create Business Case and BRD, assist the development team with creating
- FSD, involving testing, training and business readiness for the change/project
- Accountable for project delivery , process migrations and change implementation
- Ensuring audit requirements are met and documentations are in place considering business operations involve customer data
- Consultant to business on change operations, IT advisory and program updates
- Data analysis and status reporting for management
- Measure KPI
- Project Performance Monitoring - Actual vs Planned assessment, Resourcing and escalations
- Team Management - Resource analysis and allocation of work based on skills and requirement
- Ensure team training and growth skills are achieved
- Liaison between various system owners and product owners..Conduct Lessons
- Learned on project journey involving all key stakeholders
- Workaround the framework and ensure process/activities abide by the framework 2.
Business Analyst
Provab Technosoft Pvt Ltd
Bengaluru
02.2019 - 01.2020
- SME IT service providing company responsibilities included consulting and delivery of end-to-end IT solutions.
- Use of various elicitation techniques to identify business risks, objective, expected outcome in requirement gathering sessions.
- Define functional requirements, documenting & monitoring projects throughout the project lifecycle (PLC)
- Creative content and artifact creation for client engagement presentations
- Performing project scoping and cost estimations for development services in collaboration with technical team and BD team.
- Dual role activities: commercial negotiations, story-boarding, business development, Product and Market research, Client presentation, resource mentorship, Stakeholder Management, proposal/SOW writing.
Business Analyst
Singsys Pte Ltd
Lucknow
06.2016 - 02.2019
- Used Agile (Scrum) methodologies, requirement elicitation techniques and Stakeholder analysis
- Used analysis techniques such as use case, flowchart for Client Requirement
- Developing business requirement document, functional requirement document, use case document, wireframes and user acceptance test cases
- Performing project scoping and cost estimations for development services in collaboration with technical team and BD team.
- Commercial negotiations, story-boarding, business development, Product and Market research, Client presentation, resource mentorship, Stakeholder Management, proposal/SOW writing.
Education
BTech - Computer ScienceEngineering
ITM University ITM University
Gwalior 08.2012 - 05.2016
12th - ISC
Auxilium Convent School
Kolkata, WB 04.2010 - 03.2012
10th - ICSE
Auxilium Convent School
Kolkata 04.1998 - 03.2010
Skills
Strong Communication Skills
Requirement Elicitation & Documentation Scope
Business Impact Assessment
Business Readiness
Prioritizing Changes to meet delivery timelines
Change Planning Management
Timeline
Change Analyst II
OneSavings Bank India
08.2021 - Current
Transformation Officer
OneSavings Bank India
01.2020 - 07.2021
Business Analyst
Provab Technosoft Pvt Ltd
02.2019 - 01.2020
Business Analyst
Singsys Pte Ltd
06.2016 - 02.2019
BTech - Computer ScienceEngineering
ITM University ITM University
08.2012 - 05.2016
12th - ISC
Auxilium Convent School
04.2010 - 03.2012
10th - ICSE
Auxilium Convent School
04.1998 - 03.2010
Business Tools
- MS Office
- Azure DevOps
- Balsamiq, Moqup, Draw.io
- Jira
- Trello
- Mantis Bug Tracking System
Business Tools
- MS Office
- Azure DevOps
- Balsamiq, Moqup, Draw.io
- Jira
- Trello
- Mantis Bug Tracking System