Aritra Ray Chaudhuri
Associate Product Manager
Hyderabad
Summary
Diligent Associate Product Manager offering 8 plus years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
2025
2025
years of professional experience
7
7
Certificates
4
4
years of post-secondary education
Work History
Associate Product Manager
GUS Education India LLP
4 2021 - Current
- Developed product documentation to communicate upcoming features and products to internal teams.
- Developed comprehensive product roadmaps, outlining key milestones and deliverables.
- Analyzed user behavior data to identify patterns that informed future feature developments or enhancements.
- Consulted with product development teams to enhance products based on customer interest data.
- Analyzed metrics to measure product performance.
- Optimized user experience by incorporating customer feedback into product improvements.
- Implemented agile methodologies to improve project management efficiency and team collaboration.
- Coordinated beta testing programs to gather valuable user feedback before public release of products.
- Facilitated successful product launches through close coordination with marketing, sales, engineering, and support teams.
- Managed product demonstrations and testimonials for performance evaluation.
- Reduced production costs by negotiating favorable terms with suppliers and vendors.
- Conducted regular product performance reviews, identifying areas for improvement and implementing solutions accordingly.
- Optimized email campaigns to increase open and click-through rates.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
CRM Administrator
Commvault Systems
08.2020 - 03.2021
- Collaborated closely with stakeholders to collaboratively discuss and design new Salesforce enhancements, ensuring alignment with business goals and needs
- Identified and addressed gaps between the business's specific needs and the standard application functionality, tailoring Salesforce to optimize its support for vital business functions
- Successfully maintained and customized various Salesforce elements, including users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, picklists, and page layouts to enhance business processes
- Seamlessly managed Salesforce data, preserving precision and consistency
- Designed subscription model, streamlined campaigns, and optimized workflow processes
Salesforce Administrator
GUS Education India LLP
03.2020 - 08.2020
- Spearheaded the customization of critical Salesforce elements such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, picklists, and page layouts to optimize business operations
- Proficiently utilized Data Loader for seamless data import/export tasks within Salesforce.com, leveraging CSV files for efficient data management
- Designed and architected a robust Subscription model, enhancing the organization's revenue streams and client engagement
- Introduced a streamlined process for Campaign Management, improving marketing efficiency and customer targeting
- Leveraged Flows and Process Builder to craft complex Business Requirements, enabling automation and process optimization
CX-Specialist
Innovacx Tech Labs Pvt. Ltd
01.2019 - 03.2020
- Collaborated closely with user groups throughout project planning and implementation, ensuring solutions aligned with their needs
- Proficiently identified and bridged gaps between business needs and standard application functionality, enhancing system effectiveness
- Demonstrated expertise in customizing Salesforce objects, including Accounts, Contacts, Leads, Opportunities, Products, Price books, Campaigns, Campaign Members, Cases, and Programme
- Developed and configured Dashboards, Reports, and Report Folders tailored to various user profiles, facilitating data-driven decision-making
- Designed and modified Approval processes, harnessing email alerts and field updates to streamline business processes
Associate IT Consultant
ITC Infotech India Ltd
07.2016 - 01.2019
- Played a pivotal role in maintaining and customizing Salesforce components like users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, picklists, and page layouts to bolster core business functions
- Developed diverse Automation Processes using Flows, optimizing operational efficiency
- Proficiently handled data management tasks with Data Loader, ensuring data accuracy and integrity
- Created Validation Rules, workflow rules, time-triggered tasks, email alerts, and field updates to implement business logic efficiently
- Implemented robust security measures, including organization-wide defaults, role hierarchies, sharing rules, and manual sharing, ensuring data access integrity
Education
B.Tech - Electronics And Communications Engineering
St. Thomas' College of Engineering & Technology
Kolkata, WB 04.2012 - 07.2016
HSC (XII) - undefined
Patha Bhavan
Kolkata, WBSSC - undefined
South Point High School
Kolkata, WBSkills
Certification
Certified Scrum Product Owner (CSPO)
Timeline
Salesforce Certified Sharing and Visibility Architect
07-2024
Certified Scrum Product Owner (CSPO)
06-2024
Salesforce Certified Advanced Administrator
07-2023
Salesforce Certified Service Cloud Consultant
11-2022
CRM Administrator
Commvault Systems
08.2020 - 03.2021
Salesforce Administrator
GUS Education India LLP
03.2020 - 08.2020
Salesforce Certified Platform Developer I
07-2019
Salesforce Certified Sales Cloud Consultant
07-2019
Salesforce Certified Administrator
01-2019
CX-Specialist
Innovacx Tech Labs Pvt. Ltd
01.2019 - 03.2020
Associate IT Consultant
ITC Infotech India Ltd
07.2016 - 01.2019
B.Tech - Electronics And Communications Engineering
St. Thomas' College of Engineering & Technology
04.2012 - 07.2016
HSC (XII) - undefined
Patha Bhavan
SSC - undefined
South Point High School
Associate Product Manager
GUS Education India LLP
4 2021 - Current
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