Postal Assistant
Department Of Posts, Ministry of Communications
01.2024 - 05.2025
- Led post office teams to ensure smooth functioning of offices and making sure products and services reach the customers effectively.
- Assisted in managing daily operations by sorting and distributing mail efficiently to ensure timely delivery.
- Utilized postal software to track package shipments, maintain accurate records, and provide updates to customers regarding their inquiries.
- Handled customer relations by addressing concerns and resolving issues related to mail services, enhancing customer satisfaction.
- Coordinated with team members to maintain inventory of postal supplies, ensuring availability for daily operations and reducing delays in service.