Arjun Chaddha
Hoshiarpur
Summary
Experienced and results-driven Team Lead in Revenue Cycle Management (RCM) Medical Billing with a strong background in leading high-performance teams to achieve operational excellence and financial success. Proven ability to oversee the end-to-end billing process, optimize revenue streams, and drive operational efficiencies. Skilled in developing and implementing strategies to improve billing accuracy, reduce denials, and enhance overall revenue cycle performance. Demonstrated expertise in staff training and development, maintaining compliance with industry regulations, and fostering a collaborative and goal-oriented work environment. Effective communicator with exceptional leadership qualities and a commitment to delivering exceptional results in the fast-paced healthcare billing industry.
Overview
5
5
years of professional experience
Work History
Team Leader
Coronis IT Systems
Mohali
08.2020 - Current
- Maintained effective communication with clients by promptly addressing their inquiries.
- Preparing leave planner in the beginning of the month. Calculating Shrinkage with 2% backup in case of emergency leaves.
- Sharing the Weekly & monthly projection to my management & sharing the raw data to MIS team as well.
- Preparing client’s weekly call agenda on out of turn items, pending tasks,process insights, current inventory and projects.
- Prepare and finalize OT and incentive data for the team, then share it with management and the MIS team.
- Working on external and internal emails and wrapping those up within 24 hours of TAT
- Tracking daily workflows, prioritizing tasks, and ensuring they are completed on time.
- Established clear expectations for employees, providing guidance when needed.
- Developed strategies for problem solving and conflict resolution among team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Ensured compliance with all safety regulations in the workplace.
Analyst
Pacific Access Healthcare
Noida
04.2019 - 08.2020
- Working on Denials, Appeals, Credential issues, Websites login and EDI rejections.
- Giving Process and follow-up scenario’s Training to the new employees.
- Preparing the team leave planner & production tracker.
- Supporting the team with urgent client requests and tasks assigned by the lead.
- Consistently met my daily KRAs and responsibilities.
Education
Diploma in Pharmacy - Pharmacy
Pt. J.R. Govt. Polytechnic College, Hoshiarpur
Hoshiarpur, PB10-2018
12th -
S.D. Sen Sec School, Hoshiarpur
Hoshiarpur, PB05-2016
10th -
St. Soldier Divine Public School, Hoshiarpur
Hoshiarpur, PB05-2014
Skills
- Team Supervision
- Documentation And Reporting
- Client Service
- Work Planning and Prioritization
- Attention to Detail
- Onboarding and Orientation
- Key Performance Indicators
- People Management
- SOP Adherence
Accomplishments
- Recognized as EOQ three times.
- Received recognition for exceptional project handling in RnR.
- Promoted to Subject Matter Expert in 2021.
- Passed the IJP test and earned a promotion to Assistant Team Lead.
Timeline
Team Leader
Coronis IT Systems
08.2020 - Current
Analyst
Pacific Access Healthcare
04.2019 - 08.2020
Diploma in Pharmacy - Pharmacy
Pt. J.R. Govt. Polytechnic College, Hoshiarpur
12th -
S.D. Sen Sec School, Hoshiarpur
10th -
St. Soldier Divine Public School, Hoshiarpur
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