Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Arjun Krishnan

Bangalore

Summary

Results-driven Senior Engagement Manager with a proven track record of completing projects efficiently and surpassing objectives. Specialize in client relationship management, strategic planning, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless collaboration and innovative solutions to complex challenges.

Overview

12
12
years of professional experience

Work History

Senior Engagement Manager

ThoughtSpot
Bangalore
06.2023 - Current
  • Own end-to-end client engagement lifecycle for enterprise BI transformations-from onboarding to adoption-ensuring successful delivery of ThoughtSpot's AI-powered analytics platform.
  • Partner directly with C-level stakeholders and data leaders to understand business goals, design tailored BI solutions, and translate needs into actionable analytics roadmaps.
  • Lead cross-functional global delivery teams across time zones, ensuring timely and quality project execution through Agile methodology.
  • Deliver impactful executive-level presentations on project milestones, KPIs, and ROI, influencing strategic decisions at the leadership level.
  • Collaborate with the ThoughtSpot Professional Services team to architect technical solutions, optimize data workflows, and troubleshoot advanced platform issues.
  • Define and track project metrics, risks, and dependencies, proactively aligning solutions with client expectations.
  • Train, mentor, and enable client teams to become self-sufficient in ThoughtSpot usage, reducing dependency on external support.
  • Drive customer success by ensuring adoption, retention, and upsell readiness, contributing to revenue growth, and long-term relationships.
  • Partnered with client data engineering teams to develop and optimize Snowflake SQL transformations, ensuring scalable, analytics-ready datasets for executive and business users.
  • Examples of Customers: Wells Fargo, Canadian Imperial of Commerce, Raymond James

Engagement Manager

SagasIT Analytics
Bangalore/Chennai
02.2020 - 06.2023
  • Managed communication for both technical and project management-related activities with clients.
  • Led and managed teams for data analytics and web scraping project delivery across diverse industries.
  • Worked with Power BI, Tableau, Alteryx, Matillion, Snowflake, MongoDB, and other tools.
  • Mentored team members on technical and domain-related queries.
  • Oversaw end-to-end project implementation-from proposal and estimation to handover and closure.
  • Orchestrated pre-sales engagements, generated compelling sales collateral, and formulated POCs for clients like Unilever US and Assembly.
  • Handled data science and engineering projects across domains, aligning business goals with technical execution.
  • Executed end-to-end Snowflake development, enabling customer to establish a metric-driven sales platform for agents.

Social Media Analyst (Intern)

Circus Social (now Radarr)
Bangalore
02.2019 - 05.2019
  • Analyzed social media data sets (6M+ rows) using in-house tools like Twenty/20.
  • Generated actionable insights for Prudential Singapore and revised social media strategy.
  • Provided analytics-based recommendations to improve Netflix's visibility in India.
  • Created visual dashboards to illustrate Singapore's national budget and DCR impact.

Senior Systems Engineer

Infosys Technologies
Chennai
05.2015 - 05.2018
  • Developed ETL packages using SSIS to migrate and transform data.
  • Wrote advanced SQL queries and procedures for data warehousing and reporting.
  • Built Tabular Cubes and Power Pivot reports to deliver business KPIs.
  • Performed impact analysis and debugging of ETL pipelines to ensure system stability.

Associate Consultant

Ibexi Solutions (now Sapiens)
Bangalore
11.2013 - 04.2015
  • Performed ETL development using SSIS and SQL Server.
  • Designed and validated table structures and stored procedures.
  • Led source system analysis and ensured accurate data migration across platforms.

Education

PGPM -

ICFAI Business School
Bangalore, India
01.2020

B.Tech - Electrical & Electronics Engineering

SRM University
Chennai, India
01.2013

12th Grade -

Cheqnad Vidyashram
Chennai
01.2009

10th Grade -

DPS International
Singapore

Skills

  • Business intelligence: Power BI, Tableau, ThoughtSpot
  • ETL tools: Matillion, SSIS, ADF, Alteryx, AWS Glue
  • Data warehousing: Redshift, SQL Server, Snowflake, Databricks, Athena
  • Project delivery
  • Change management
  • Team leadership
  • Pre-sales
  • Stakeholder management

Websites

Timeline

Senior Engagement Manager

ThoughtSpot
06.2023 - Current

Engagement Manager

SagasIT Analytics
02.2020 - 06.2023

Social Media Analyst (Intern)

Circus Social (now Radarr)
02.2019 - 05.2019

Senior Systems Engineer

Infosys Technologies
05.2015 - 05.2018

Associate Consultant

Ibexi Solutions (now Sapiens)
11.2013 - 04.2015

PGPM -

ICFAI Business School

B.Tech - Electrical & Electronics Engineering

SRM University

12th Grade -

Cheqnad Vidyashram

10th Grade -

DPS International
Arjun Krishnan