ARJUN KUMBHAR
Bargarh
Summary
Results-oriented professional with extensive experience in customer care and team management. Skilled in motivating teams, resolving issues, and improving performance metrics, driving overall customer satisfaction and team productivity.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Team Leader
Vindhya E-Infomedia Private Limited
10.2025 - 12.2026
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Customer Care Representative
Vindhya E-infomedia Private Limited
11.2018 - 12.2024
- Assisted call-in customers with questions and orders.
- Managed high call volume with exceptional professionalism and efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
No Degree -
Anchal College Padampur
Padampur, India 04.2001 -
No Degree -
R B High School, Padampur
Padampur, India 04.2001 -
Skills
Team supervision
Work planning
Problem-solving
Computer Knowledge
Timeline
Team Leader
Vindhya E-Infomedia Private Limited
10.2025 - 12.2026
Customer Care Representative
Vindhya E-infomedia Private Limited
11.2018 - 12.2024
No Degree -
Anchal College Padampur
04.2001 -
No Degree -
R B High School, Padampur
04.2001 -