Arjun Sangral

Dynamic professional with extensive experience in claims processing and loss assessment at HDFC ERGO. Proven track record in negotiation strategies and customer service, successfully minimizing losses and ensuring compliance. Adept at managing audits and enhancing operational efficiency, consistently delivering quality results in high-pressure environments.

• ENGLISH
• HINDI
• DOGRI
• PUNJABI

• Conducting Survey & Assessing Loss in motor accidental claims.
• Processing of theft, total loss or constructive total loss claims.
• Assisting external surveyors in major losses, negotiations with the salvage buyers to loss minimization.
• Interacting with Customers who suffering loss & indemnify their losses with preview of policy terms & conditions.
• Conducting periodical review meetings with the External Surveyors, Loss assessors & Investigators on evaluating parameters TAT, Claim size, Claim Reserves, Quality Services & Time management.
• Review of outstanding claims on weekly basis with appropriate reserves.
• Approval of Claim Payments within approval limit authorized.
• Audit compliance & Reporting

• Father's Name: LT. Romesh Kumar
• Date of Birth: 09/30/89
• Gender: Male
• Nationality: INDIAN
• Marital Status: Married