Arjun Satyanarayan Yadav

You act as the bridge between strategy and execution—ensuring pricing, promotions (including strikethrough), and campaigns are delivered accurately and on time, while directly guiding a small team.

Your team of 5 may include:

• 2–3 Pricing / Catalog Analysts
• 1 Campaign or Promotion Executive
• 1 Reporting / Data Analyst

(You may also handle one function yourself depending on workload.)

• Divide daily workloads (price updates, campaign setup, audits).
• Monitor SLAs (turnaround time for updates).
• Step in to resolve critical issues or bottlenecks.

• Ensure pricing accuracy (very critical in strikethrough).
• Perform regular audits to avoid errors like:Wrong MRP vs selling price
  Incorrect discount display
• Maintain compliance with pricing policies.

• Plan and execute campaigns (sales events, promotions).
• Ensure your team updates:Discounts
  Product tags (e.g., “Deal”, “Best Price”)
  Landing pages if required
• Coordinate timelines with cross-functional teams.

• Track key metrics:Conversion rate
  Revenue impact
  Discount effectiveness
• Guide team based on insights (e.g., which products to push).

• Conduct daily/weekly check-ins.
• Train team members on tools and processes.
• Support skill development (Excel, reporting, ecommerce tools).
• Handle performance reviews and feedback.

• Work with:Category teams (for product selection)
  Tech teams (for pricing bugs/issues)
  Marketing (for campaign alignment)
• Represent your team in meetings and updates.

• Identify repetitive issues and automate or streamline workflows.
• Improve turnaround time and reduce manual errors.

• More hands-on involvement in execution.
• Greater focus on multi-tasking.
• You may personally handle:Complex pricing decisions
  Escalations
  High-impact campaigns

• Strong people management (important in small teams)
• Attention to detail (pricing errors can be costly)
• Analytical thinking
• Time management & prioritization
• Communication with multiple stakeholders

• Morning: Assign tasks, review previous day performance
• Mid-day: Coordinate campaign updates, fix issues
• Afternoon: Analyze data, connect with stakeholders
• End of day: Review team output, plan next day

• Leading e-commerce operations and managing performance-driven teams.
• Overseeing workflows, SLAs, quality audits, and productivity tracking.
• Driving operational improvements and process optimization.

• Provided L1 application support for SaaS platforms.
• Hands-on experience with SQL, Azure, Cloud tools, PagerDuty & Zabbix.
• Diagnosed and resolved technical issues for global users.

• Seller Support for Amazon marketplace sellers.
• Managed inventory, returns, warehouse issues, and listing problems.
• Assisted British Gas customers with energy services, billing, and scheduling engineers.

• Supported users with broadband, mobile internet configuration, and payment concerns.
• Handled international balance transfer and network configuration queries.