ARJUNSINGH RAJAPUT
Bangalore
Summary
IT end-user computing professional with 13+ years supporting Apple enterprise environments, including JAMF Pro deployment and operational support. Streamlined workflows through automation while managing complex IT systems. Led cross-functional delivery with vendor management and security compliance leadership.
Overview
1
1
Certification
15
15
years of professional experience
Work History
System Engineer 1
Tesco Bengaluru Pvt Ltd
Bengaluru
09.2015 - 10.2026
- Administered Microsoft Intune and Jamf Pro for 7700+ enterprise devices.
- Deployed and managed enterprise applications through Jamf Self Service, Microsoft Intune Company Portal, and automated software distribution workflows.
- Implemented and enforced security controls including FileVault encryption, Microsoft Defender for Endpoint, Conditional Access, and device compliance policies.
- Integrated Jamf Pro with Microsoft Entra ID (Azure AD), Intune, and enterprise security platforms to support identity-driven device management.
- Automated endpoint administration and operational tasks using PowerShell, Bash, Python, and AppleScript, enhancing operational efficiency and minimising manual effort.
- Configured and maintained Smart Groups, Extension Attributes, Configuration Profiles, and Policies to automate endpoint management and compliance.
- Configured enrolment settings, profiles, and compliance policies across managed endpoints.
- Led operating system and third-party application patch management initiatives, ensuring compliance with organizational security standards.
- Monitored endpoint health, software deployment success rates, inventory management, and compliance posture through reporting and analytics.
- Performed Jamf Pro and Jamf Connect upgrades, testing, validation, and post-deployment support to maintain platform stability and security.
- Provided Level 3 technical support for macOS, Windows, Jamf Pro, Intune, Entra ID, VPN, and endpoint management solutions.
- Packaged, tested, and deployed enterprise applications for macOS and Windows environments using industry-standard deployment methodologies.
- Collaborated with infrastructure, security, and network teams to resolve complex endpoint management issues and implement scalable solutions.
- Managed APNs certificates, VPP tokens, ABM integrations, and MDM infrastructure, ensuring seamless device management services.
- Supported audit and compliance initiatives by maintaining detailed technical documentation, operational procedures, and security controls.
- Generated and analysed reports on device inventory, software licensing, patch compliance, and endpoint security, facilitating compliance with business and regulatory standards.
- Generated and analysed reports on device inventory, software licensing, patch compliance, and endpoint security, facilitating compliance with business and regulatory standards.
Associate IT Consultant
ITC InfoTech Pvt Ltd
Bengaluru
09.2013 - 09.2015
- Deployed applications using SCCM 2007 and ensured functionality through comprehensive unit testing.
- Created MSI and APP-V applications and MST transforms using Installshield 2012, ensuring timely delivery of packages to meet project milestones.
- Troubleshot applications for end-users, utilizing tools like ACT and Picture Taker.
- Coordinated with UAT testers to facilitate thorough business and technical testing, enhancing application reliability.
- Collaborated with project managers on global rollouts and OS upgrade initiatives.
- Standardized compliance testing procedures, minimising application vulnerabilities and enhancing overall security posture.
- Prepared clean Windows XP/7 workstations for packaging tasks.
- Worked for an IT services company, providing technical support and solutions.
Software Engineer - Endpoint Management
TEK Systems Bangalore (Dell International Services)
Bangalore
02.2013 - 09.2013
- Deployed applications using SCCM 2012, ensuring timely and efficient software delivery across systems.
- Created and managed MSI and APP-V applications with Wise Package Studio for seamless software installation and maintenance.
- Conducted unit tests to ensure application reliability and stability pre-distribution.
- Diagnosed and resolved application issues using troubleshooting tools like AppDNA, Filemon, and Picture Taker, optimising overall performance.
- Applied shims using ACT tool to enhance application compatibility and performance.
- Delivered software packages on schedule, ensuring project timelines and client satisfaction were consistently met.
- Prepared workstations with clean Windows XP/7 OS, ensuring a stable and standardized computing environment.
- Enhanced client operations by providing tailored IT consultancy services, addressing specific needs and challenges.
Consultant - Endpoint Management
SAKSOFT Ltd (Infosys Bangalore)
Chennai
02.2012 - 12.2012
- Deployment of packaged applications over 7500 desktops worldwide using SMS 2003
- Developed Collections, Packages, and Advertisements for application deployment to streamline processes
- Used queries for deployment in different regions, also used SMS reports to test/troubleshoot the deployment results
- Microsoft's Monthly Patch Management (Creating a CHG and deployed to all machines in the Firmenich Environment)
- Repackaged legacy applications and modified existing applications using vb scripts to enhance compatibility
- Configured user permissions in VMware workstation environment for application captures and testing
- Delivered comprehensive IT solutions to businesses
Skills
- Jamf management
- SCCM and deployment
- Project coordination
- Azure Active Directory
- Application packaging
- Scripting languages
- Technical troubleshooting
- Troubleshooting
- Technical documentation
- Project coordination
- Risk assessment
- Decision making
- Team Leadership
- Technical troubleshooting
Certification
- Jamf 100
- Jamf 200 (Certified Tech)
- MD102 (Intune)
Accomplishments
- Jamf Pro Blueprints Implementation
- Implemented Jamf Pro Blueprints leveraging Declarative Device Management to streamline Apple device workflows
- Jamf Cloud Migration
- Led the migration of 3,900 macOS devices and 3,800 iOS/iPadOS devices from a Jamf legacy environment to Jamf Cloud Premium, reducing on-prem server maintenance costs by 30% and ensuring zero downtime
- PKI Implementation
- Implemented and managed Public Key Infrastructure (PKI) solutions to secure device communication and authentication across macOS, iOS, and iPadOS environments
- Certificate Lifecycle Management
- Oversaw certificate lifecycle management to maintain secure connectivity for 7,700+ Apple devices
Timeline
System Engineer 1
Tesco Bengaluru Pvt Ltd
09.2015 - 10.2026
Associate IT Consultant
ITC InfoTech Pvt Ltd
09.2013 - 09.2015
Software Engineer - Endpoint Management
TEK Systems Bangalore (Dell International Services)
02.2013 - 09.2013
Consultant - Endpoint Management
SAKSOFT Ltd (Infosys Bangalore)
02.2012 - 12.2012