Arka Bose

A highly experienced professional in Credit Management, Retail Banking, Commercial Banking, Branch Operations, Business Development, and Relationship Management within the Banking sector. Currently serving as a Branch Manager at State Bank of India with 16 years of expertise. Successfully leading a medium-sized branch and proficiently managing general banking functions. Demonstrated ability to implement strategies that significantly increase business volumes and drive growth through the promotion of various Banking channel products.

● Foundation Programme for Officers on Basics of General Banking and Introduction to Personal Segment Advances

● Training Programme for Probationary Officers on Basics of Credit and Foreign

● Training on Agricultural Banking

● Training on Core Banking Software

● Advanced Learning Programme on Selling Skills, Credit, FOREX and Personal Segment.

● Leadership Grooming Programme.

● Attended Credit Officers Certification Program in FY 2016-17

● Amplified customer base by 20% through maintaining effective relationships while holding the position of the Branch Manager in the last FY of 2023-24.

● More than 200% of the set lending target (Current FY Budget is A$ 2.4 Million) for the Branch has already been achieved, for the current FY with more than 6 months remaining in the current FY of 2024-25.

● As a Branch Manager Developed strategic and operational sales plans which resulted in 15% increase in overall branch profit in the FY of 2023-24 as compared to FY 2022-23.

● Achieved Silver Category (Booking Business of more than A$ 270,000) for Mutual Fund Business in the current FY(Both 1st & 2nd Qtr) among total of 42 competing branches.

● Achieved top most slab in General & Life Insurance business in the last FY for booking a total business of more than A$ 150,000, being the only branch among 42 branches to have achieved the target.

● Asset quality improvement of the branch by reduction in bad debts by 30% from A$ 586,200 to A$ 410,340 in the last FY of  2023-24 by the way of extensive follow up, restructuring and writing off unrecoverable debts.

● Played a major role in Financial Inclusion endeavor's of the Bank by conducting financial literacy and account opening camps in the rural areas.

● Coordinated events like trade fair organized by Confederation of Indian Industries for upcoming SME borrowers

● Part of Project Vijay – Pilot Project with handful of selected candidates with expertise in Corporate Credit Management with an aim to bring major changes in the Banks credit appraisal process and also maximize business potential of various credit intensive branches.