Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Personal Information
Languages
Timeline
Generic

Arka Chakraborty

Bangalore

Summary

Versatile and results-oriented Cloud and DevOps Engineer with over 8 years of progressive experience in architecting, testing, and automating resilient, scalable cloud infrastructures. Currently spearheading quality assurance and automation initiatives within the IBM PowerVS Public Cloud environment, leveraging deep expertise in Terraform-driven Infrastructure as Code (IaC), Python scripting, and end-to-end automated testing.

Certified in Microsoft Azure (AZ-104), Terraform, and AWS Solutions Architect Associate, with a strong command of CI/CD pipelines, cross-functional collaboration, and cloud-native tooling. Known for a proactive mindset, commitment to continuous improvement, and delivering robust, production-ready solutions in agile, high-impact DevOps ecosystems.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cloud Test Specialist

IBM
Bangalore
01.2024 - Current
  • Developed comprehensive test plans and strategies for IBM Power Cloud solutions.
  • Created and maintained automated test scripts using Jenkins, Ansible, and Python.
  • Executed automated infrastructure deployments in IBM Public Cloud utilizing Terraform.
  • Identified, reported, and tracked defects within software and cloud infrastructure.
  • Collaborated with development teams to resolve issues in a timely manner.
  • Performed functional, integration, system, and performance testing of cloud-based applications.
  • Utilized automated testing tools to validate functionality of IBM Power Cloud environments.
  • Partnered with cross-functional teams to ensure high-quality cloud solutions.

Test Engineer

NOKIA SOLUTIONS AND NETWORKS INDIA PRIVATE LIMITED
Bangalore
10.2021 - 01.2024
  • Delivered end-to-end support for cloud-native Nokia products such as NETACT, NOM, NSP, and Archive Cloud, ensuring high availability and performance.
  • Managed cybersecurity operations, proactively identifying and mitigating network vulnerabilities across critical infrastructure.
  • Performed integration and verification of Network Elements (NEs) across 5G/4G technologies, supporting multi-generational cloud deployments.
  • Administered Jira, Gestio, and LSF/BSF, optimizing workflows and improving project traceability and agile execution.
  • Leveraged Docker, Kubernetes, Helm, and Ansible to streamline container orchestration, microservices deployment, and system automation.
  • Verified and validated OpenStack services, including Keystone identity management, ensuring secure and scalable cloud operations.
  • Applied Terraform to prototype and automate infrastructure deployment for testing environments, strengthening IaC adoption.

Service Reliability Engineer

BT e-Serv (India) Pvt. Ltd
Bangalore
04.2021 - 10.2021
  • Managed end-to-end circuit provisioning and mapping for multi-tech environments (2G/3G/4G), ensuring accurate data and minimal downtime across telecom infrastructure.
  • Planned and executed network migrations and rerouting strategies for link failures and LOS issues, integrating automation tools and collaborating with field teams for seamless cutovers.
  • Coordinated IP address planning, assignment, and conflict resolution during migrations, ensuring up-to-date records and optimized network performance.
  • Maintained and updated critical operations tools, ensuring compliance with SLAs, proper outage coordination, and pre-migration validations.
  • Collaborated with engineering teams and customers through bridge calls, providing real-time issue resolution, reporting, and escalation management for time-critical deployments.
  • Supported infrastructure automation by introducing Terraform for provisioning lab environments, enabling faster deployment cycles and IaC adoption.

Shift Leader

Ericsson
Bangalore
04.2017 - 04.2021
  • Monitored and analyzed network health and alarms across multivendor RAN environments, driving rapid root cause resolution to minimize service impact.
  • Automated router upgrades and configurations (Cisco ASR920, Alcatel, Ericsson) using validated scripts, enabling faster, error-free deployments.
  • Utilized KPI monitoring and analytics to identify performance trends, ticket blockers, and service degradation in a proactive DevOps approach.
  • Managed workflows for 25+ teams following ITIL standards, ensuring SLA compliance, efficient escalation handling, and seamless coordination.
  • Performed network optimization tasks including TRX/RRU upgrades, parameter tuning, and software upgrades to improve network reliability and coverage.

Education

B.Tech/B.E. - Electronics/Telecommunication

Maulana Abul Kalam Azad University of Technology
Kolkata
01.2016

Class XII - Science

West Bengal Council of Higher Secondary Education
West Bengal
01.2012

Class X -

West Bengal Board of Secondary Education
West Bengal
01.2010

Skills

  • Linux administration
  • Version control (Git)
  • Python scripting
  • Configuration management (Ansible)
  • Container orchestration (Kubernetes, AKS)
  • Infrastructure as code (Terraform)
  • Azure resource management
  • IBM Cloud services
  • Network provisioning
  • AWS services (IAM, S3, EC2)

Certification

  • Microsoft Certified: Azure Administrator Associate(AZ-104)
  • HashiCorp Certified Terraform Associate (HCTA0-003)
  • AWS Certified Solutions Architect Associate
  • ITIL V4 Foundation (AXELOS) Certified

Languages

Proficient (C2), Advanced (C1), Proficient (C2)

Hobbies and Interests

  • Playing Chess
  • Reading Non-Fiction Novels

Personal Information

  • Total Experience: 7 Years 6 Months
  • Date of Birth: 06/23/94
  • Gender: Male
  • Marital Status: Married

Languages

Bengali
First Language
English
Proficient (C2)
C2

Timeline

Cloud Test Specialist

IBM
01.2024 - Current

Test Engineer

NOKIA SOLUTIONS AND NETWORKS INDIA PRIVATE LIMITED
10.2021 - 01.2024

Service Reliability Engineer

BT e-Serv (India) Pvt. Ltd
04.2021 - 10.2021

Shift Leader

Ericsson
04.2017 - 04.2021

B.Tech/B.E. - Electronics/Telecommunication

Maulana Abul Kalam Azad University of Technology

Class XII - Science

West Bengal Council of Higher Secondary Education

Class X -

West Bengal Board of Secondary Education

Similar Profiles

CREATE PROFILE
Arka Chakraborty