ARKADIP BHOWMICK
Bangalore
Summary
To pursue a challenging career and be a part of progressive organization that gives a scope to enhance my knowledge and utilizing my skills towards the growth of the organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Site Engineer
J.D. Enterprise
- Handled the responsibility of handling the Hyundai and EXTRA MALL Project Accountable for control of site progress, resolutions of site problems, control of site meetings
- Responsible for following up with the vendors & clients and also for systematically keeping maintenance records and planning maintenance schedule accordingly with minimum production
Firewall Support Engineer
FCOOS Technologies Pvt, Ltd
02.2022 - Current
- Expert knowledge in configuring Pfsense,opnsense,Netgate and Sophos firewall,Fortigate firewall and sometimes Sonicwall firewall
- Knowledge of Dlink switch,Like manageable switch and non manageable switch
- Ability to plan, design and installation of network segmentation firewall rules to support security architecture designs, strategies and compliance
- Deploy Site to site and Corporate VPN solutions with multi-factor authentication like OPENVPN and IPSEC tunnel Monitored Nagios monitoring tool
- Hands-on experience on working with ERP (ERPnext) software and ticketing tool (RT)
- Good knowledge about Squid proxy server,ADAM ONE,Captive portal
- The configuration of Snort for IDS (Intrusion Detection System ) and IPS
- Responsible for implementing the firewall related changes to the client service requests, in accordance with security approval via proper change management
- Installation,configuration, and troubleshooting of different types of Access points(UNIFI/ARUBA/TP LINK) and also dealt with controller devices.
- Responsible for firewall OS upgrade, Work together with engineering team to determine the appropriate firewall involved for the firewall changes
- Install, configure, update and troubleshoot issues including DNS, VLANs, NATing, Load Balancing,Failover ,TCP,DNS,DHCP, Routing protocols, VPN,IPSEC,Switching Expert knowledge of Subnetting and CIDR, TCP/IP, UDP.
EXECUTIVE OPERATION
TELEPERFORMANCE
01.2020 - 09.2020
- Customer support handling Understand the customer issues and guide the customer efficiently and Resolve all the issues of the clients Had to meet daily targets and also had to update if any new things are added
- Had to attend meetings for updates The individual had to full responsible for sellers and theircatalog going live on flipkart and driven by daily targets
TECHNICAL SUPPORT ENGINEER
Tercero softech pvt ltd
02.2013 - 06.2016
- Providing technical support for customers
- Resolving customer issues dealing with OS and have sound knowledge of LAN,WAN and Router
- Provide adequate knowledge on how to create Home network and sharing Device over network and also have knowledge of Networking components and Hardware component
- Installation, administration and networking in Windows platform.Controls and LAN specific issues and I have in handled tools like Service Now including incidents, problems and change management Knowledge of DHCP,DNS,manual ips
- Well versed knowledge of operating systems
- Experience in installation, administration and network enablement across Windows platform
Education
B.Tech.in Electrical Engineering -
Seacom Engineering College
01.2010
12th -
Rishra High School
01.2005
10th -
NabagramVidyapith
01.2003
Skills
- Routing protocols (Static, OSPF, EIGRP)
- Cisco Routers & Switches
- Switching protocols (VLAN, VTP, STP)
- Gateway redundant protocols (HSRP)
- DHCP
- DNS
- TCP/IP
- Windows 8
- Windows 10
- Networking components
- Hardware components
- LINUX
- AWS Solution Architect
- Quantam level 1 wireless Networks
- Excellent communication & interpersonal skills
- Inter-team management & team coordination
- Meeting deadlines
- Diagnostic ability
- Ability to learn new technologies
- Adaptability to different work environments
Languages
English
Hindi
Bengali
Personal Information
- Father's Name: Bhabatosh Bhowmick
- Mother's Name: Gita Bhowmick
- Date of Birth: 01/15/87
Clients Worked With
- JUSPAY
- IIEST(KOLKATA)
- ISRO
- SNAPBIZZ
- NOVOPAY
- PIZEL (NOIDA)
- NAVYATECH
- GRANITE RIVER LABS
- INCUBEX
- JODHANI PAPERS
- INDICUBE
- BIOGEN
- NEUTRINOES
- SILVERCREST
- ATTIC SPACE
- URBAN LADDER
- SYNAPSIA
- BIZZHUB
- SAVOURY HOTEL MADIWALA
- NAKODA DIARY
Hobbies and Interests
- Photography
- Driving
- Travelling
Projects
ISRO, IPSEC Tunnel VPN configuration on multiple locations with multi-factor authentication
Certification
- CCNA - Cisco Certified Network Associate
Timeline
Firewall Support Engineer
FCOOS Technologies Pvt, Ltd
02.2022 - Current
EXECUTIVE OPERATION
TELEPERFORMANCE
01.2020 - 09.2020
TECHNICAL SUPPORT ENGINEER
Tercero softech pvt ltd
02.2013 - 06.2016
Site Engineer
J.D. Enterprise
B.Tech.in Electrical Engineering -
Seacom Engineering College
12th -
Rishra High School
10th -
NabagramVidyapith