Arkojyoti Chakraborty
BSS OSS Solution Designer
Bardhaman
Summary
Professional, onsite experienced, and prepared Solution Designer. Strong background in creating innovative IT solutions, optimizing processes, and enhancing system performance. Known for fostering team collaboration and delivering reliable results . Skilled in system architecture, process automation, and user experience design with flexible approach to evolving project requirements in Mobile, Fixed line and Wireless connectivity Solution areas.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Solution Designer - Onsite
Tata Consultancy Services
Muscat
10.2022 - Current
- Conducted comprehensive requirement gathering sessions with both Consumer and Corporate clients to understand the business needs, translating them into effective IT solutions.
- Demonstrated a deep understanding of telecom BSS architecture and mobile, Fixed Line, Wireless connectivity ensuring seamless integration and optimization across critical systems such as Order Management, Billing, Real-Time Charging System, Network Provisioning system, CRM etc.
- Successfully managed the design and delivery of solutions for various business initiative including new product launch, existing product or service enhancement, third party integration etc.
Order Management Developer
Tata Consultancy Services
Kolkata
08.2019 - 09.2022
- Worked as a PLSQL Developer(Kenan Arbor) and L3 Support Analyst for a leading telecom service provider in Oman as client.
- Translated high level design to low level and performed configuration and implemented complex business logics based on requirement.
- As part of L3 Support, Optimized SQL queries, procedures and packages and tuned the database to improve the performance.
Education
Bachelor of Technology - Electronics And Communication Engineering
Netaji Subhash Engineering College
Kolkata, India 08.2015 - 06.2019
Skills
Technical architecture design
BSS OSS Solution Design
Business Analyst
Arbor Order Management
Telecom Billing and Mediation
Telecom Real time Charging System
PLSQL Developer
SOAP And REST API
Gitlab
JIRA
Timeline
Solution Designer - Onsite
Tata Consultancy Services
10.2022 - Current
Order Management Developer
Tata Consultancy Services
08.2019 - 09.2022
Bachelor of Technology - Electronics And Communication Engineering
Netaji Subhash Engineering College
08.2015 - 06.2019
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