Arleen Kaur
Product Manager
Hyderabad
Summary
Diligent Senior Product Manager offering 8.5 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Product Manager, Scrum Master
Eliptico IT Solutions
HYDERABAD
09.2020 - Current
- Project Description: This project is about creating various tenant sites for Kornferry’s clients based on their requirements and then enhancing the user experience.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Coordinated design meetings and decisions across 6 internal departments and teams.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
- Defined and analyzed metrics to measure product performance.
- Championed customer experience through expert analyzation and communication.
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Consulted with product development teams to enhance products based on customer interest data.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Managed prototyping designs and coordinating mass production.
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
Product Manager
Ness Digital Engineering
HYDERABAD
08.2018 - 09.2020
- Responsibilities: (PRP Project)
- Coordinated with different teams to ensure timely delivery of the high quality product
- Responsible for providing the epics to the business analysts and help them split them epics to features that can be delivered as a MVP
- Stakeholder’s communications
- Responsible to keep the product backlog healthy at any given point of time
- Responsible for creating and maintaining the product roadmap for the team’s visibility and planning purposes
- Have been an active participant of the Sprint review calls to speak on what has been achieved in the sprint
- Have been on the UAT panel for the testing for all the upcoming releases
- Have performed research and analysis on different components to come up with the best fit
- Have communicated the users/stake holders about the release via emails and have maintained release notes for them to be able to go and have a refresher if needed on Hub and confluence
- Have supported all the release activities – pre release testing, post release testing to ensure the product delivered is of quality and if any issues are encountered, can be tackled on an adhoc basis
- Have represented the team on scrum of scrum calls
- Have demoed user the new features and have trained them on regular basis
- Have kept a close eye on the bugs that were found frequently and have made sure they are resolved and have provided the management a report on all the issues being encountered by the users and their tackling strategies.
QA Lead
Flexon Technologies Inc
Los Angles
02.2017 - 03.2018
- Agile Project Description: This project was about implementing a few new features on the already existing website Toyota.com and the sister website buyatoyota.com
- The project involved movement of lot of legacy system modules to sync up with the new feature
- The new feature was named as the Digital Garage
- Responsibilities:
- Requirement Gathering using various elicitation techniques
- Documenting the requirements in JIRA with accurate acceptance criteria
- Defining the definition of DONE in JIRA for BA team
- Preparing the team metrics and reports and providing the weekly status to the other teams in the weekly scrum calls
- Managing the daily Scrum with the team members onsite and offshore
- Managing QA team onshore and offshore
- Reviewing and validating test cases written by the QA team
- Training new hire QA’s on Zephyr tool used for test case documentation
- Classification of Frozen Section images using Machine/Deep learning techniques.
Research Assistant
The University of Texas
San Antonio
01.2015 - 12.2016
- Environment / Skills: Development and QA Project Description: This project was related to classification of prostate cancer frozen section images into different grades based on feature extraction techniques
- I graduated with a thesis in Image Quality Enhancement and filed a patent of my work in collaboration with the University of Texas at San Antonio
- Responsibilities:
- Developed a code that enhanced the quality of the frozen section images
- Developed a code that can measure the enhancement factor of the images
- Developed a code that can segment the nuclei from the cancer images using the halftoning techniques
- Used the concept of Machine Learning (Transfer Learning) to automate the system to classify the frozen section images into different grades based on various features extracted
- Quality tested the code by running it on various set of cancer images and obtained an accuracy of 92%.
Business Analyst
Accenture India
05.2014 - 10.2014
- Project Description: This project was on sales force automation
- On demand CRM application for Sales Force
- The project at Accenture was to deploy and customize Sales Force CRM call center, to increase customer visibility and efficiency
- Responsibilities:
- Interviews and working sessions to understand the business process and documentation
- GAP Analysis – As-Is and To-Be process
- Documented the business needs in the BRD
- Facilitated the JAD sessions with the SME to resolve conflicting requirements across various departments
- Created Activity Diagram to map business process and to demonstrate the flow of overall modules to the PM
- Assisted Test Leads in Test Plans, performed UAT and facilitated the testing sign-off by providing the suitable deliverables.
Quality Analyst
07.2013 - 03.2014
- Project Name: My Habit Client, Project Description: This project was web based that allowed client server application to execute a wide range of core merchandising activates such as item maintenance, inventory replenishment, purchasing and vendor management
- Responsibilities:
- Designed the efficient Manual test cases based on analysis of Business Requirement documents
- Developed test cases to test the complete functionality of adding new vendors
- Performed manual testing, documented test cases in Bugzilla
- Assisted in design review meetings making sure all the requirements were covered in the development project scope
- Performed web and mobile application testing on Android and iOS mobile devices using Appium
- Maintained Traceability Matrix to ensure all conditions are covered in the Test Cases
- Executed test cases and analyzed the test results
- Responsible for performing Functional testing, System testing and Smoke testing
- Executed test cases before and after bug fixes for each build for User acceptance testing (UAT).
Education
Master of Science - EE
University of Texas
San Antonio 01.2015 - 12.2016
Bachelor of Science - ECE
JNTU
Hyderabad 04.2009 - 04.2013
Skills
Project Management
Strategic planning
Product development
Business planning
Research and trend analysis
Risk identification
Data analysis
Vendor management
Agile methodologies
Scrum methodology
Critical Thinking
Certification
Certified Scrum Product Owner
Timeline
Product Manager, Scrum Master
Eliptico IT Solutions
09.2020 - Current
Certified Scrum Product Owner
05-2020
Product Manager
Ness Digital Engineering
08.2018 - 09.2020
QA Lead
Flexon Technologies Inc
02.2017 - 03.2018
Master of Science - EE
University of Texas
01.2015 - 12.2016
Research Assistant
The University of Texas
01.2015 - 12.2016
Business Analyst
Accenture India
05.2014 - 10.2014
Quality Analyst
07.2013 - 03.2014
Bachelor of Science - ECE
JNTU
04.2009 - 04.2013