Arnab Pal
Kolkata
Summary
Certified PMP® and SAFe® PO/PM® with over 14 years of experience in driving digital transformation in retail commerce, discrete manufacturing, and med-tech sectors using Windchill, Flex PLM, and SAP Commerce. Demonstrated expertise in project management and agile coaching, effectively utilizing SAFe® Scrum and Kanban methodologies to enhance delivery and maximize value. Proficient in governance, stakeholder alignment, and building high-performing teams focused on continuous improvement to meet strategic business objectives.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Project Manager
Infosys
Kolkata, India
09.2024 - Current
- Led enterprise Agile transformation programmes across retail, manufacturing & commerce domains using Safe Scrum and Kanban practices.
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Coordinated with clients to define project objectives and requirements, ensuring alignment with business goals.
- Oversaw the development of project documentation, maintaining clear and accurate records throughout project lifecycles.
- Cultivated strong relationships with clients, stakeholders, and team members, building a culture of trust and cooperation.
- Analysed project outcomes, conducting post-implementation reviews to identify lessons learned and best practices.
Scrum Master & Operation Manager
Pricewaterhousecoopers India
Kolkata, India
06.2023 - 09.2024
- Facilitated daily stand-ups, sprint planning, reviews, and retrospectives to optimise team workflow.
- Organised and led Scrum of Scrums meetings to address dependencies and coordinate with multiple teams.
- Monitored sprint progress through burn-down charts, adjusting strategies to meet deadlines.
- Coached team members in Agile methodologies, promoting continuous improvement in practices.
- Reported regularly on project data and kept leadership informed of progress.
- Mediated conflicts within the team, fostering a collaborative environment for problem-solving.
Project Manager
Tata Consultancy Services
Kolkata, India
01.2017 - 06.2023
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Coordinated with clients to define project objectives and requirements, ensuring alignment with business goals.
- Oversaw the development of project documentation, maintaining clear and accurate records throughout project lifecycles.
- Monitored service delivery and intervened proactively to correct problems.
- Streamlined communication channels between project teams and external partners, improving coordination and project cohesiveness.
- Conducted risk assessments to identify potential issues, implementing mitigation strategies to minimise project disruptions.
Technical Lead
ITC Infotech India Limited
Bengaluru, India
07.2012 - 12.2016
- Led technical teams in the development and deployment of software solutions, enhancing overall project efficiency.
- Analysed system requirements and provided expert recommendations for technology solutions, aligning with business goals.
- Managed project timelines and resources, ensuring timely delivery within budget constraints.
- Responded to critical system outages with prompt and effective troubleshooting, minimising downtime and business impact.
- Facilitated regular team meetings to monitor progress, address challenges, and adjust strategies as necessary.
- Analysed performance data to identify bottlenecks and optimise system efficiency, enhancing user satisfaction.
- Communicated complex technical information in clear, easy-to-understand ways, aiding swift resolution of service user issues.
Education
B.Tech - Electronics & Communication Engineering
West Bengal University of Technology
Kolkata2012
AISSCE - Maths, Physics, Chemistry, Computer Science
Delhi Public School
Farakka, WB2007
Skills
- Agile Metrics Framewroks
- Windchill
- Flex PLM
- Strategic planning
- Kanban
- Continuous improvement
- SAFe implementation
- User story creation
- Effective communication
- Backlog grooming
Certification
- SAFe 6.0 - Product Owner/Product Manager
- PMI - PMP®
Timeline
Project Manager
Infosys
09.2024 - Current
Scrum Master & Operation Manager
Pricewaterhousecoopers India
06.2023 - 09.2024
Project Manager
Tata Consultancy Services
01.2017 - 06.2023
Technical Lead
ITC Infotech India Limited
07.2012 - 12.2016
B.Tech - Electronics & Communication Engineering
West Bengal University of Technology
AISSCE - Maths, Physics, Chemistry, Computer Science
Delhi Public School