ARNAB SAHA
SILIGURI
Summary
Dedicated and results-driven professional with a proven track record in the dynamic field of e-commerce operations and management. Adept at implementing and optimizing processes to enhance overall efficiency. Strong analytical skills with experience in product analysis, inventory planning, pricing strategy, and vendor negotiation. Demonstrated success in maintaining account health on major online marketplaces. Seeking a challenging role to leverage expertise in operations, strategic planning, and business analysis.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Blockers India Pvt Ltd
06.2023 - Current
- Conducting product analysis, market research, and assessing platform demand to drive business decisions.
- Implementing effective inventory planning based on seasonal trends, historical data, and demand forecasting.
- Ensuring quality checks for FBM business module listings and managing warehousing for Amazon.
- Adding new items to the catalog and overseeing restrictions and violations from Amazon and brands.
- Optimizing vendor relationships to enhance overall operational efficiency.
- Analyzed competitive market strategies through related product, market or share trends.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Senior Executive( Bulk-Buy/FBA)
Ergode IT Services Pvt LTD
04.2022 - 06.2023
- Conducted vendor negotiations for cost-effective bulk buying, contributing to improved pricing strategies.
- Analyzed product data, market trends, and platform demand to inform strategic decisions.
- Planned and managed inventory based on seasonal variations, historical trends, and demand forecasting.
- Formulated pricing strategies considering competitors, average selling prices (ASP), and inventory health.
- Extracted and reformatted data from marketplaces reports, Google Sheets, and Excel for data visualization.
- Monitored sales reports, fulfillment fees, revenue commissions, and related costs.
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
Operation Executive
Ergode IT Services Pvt LTD
02.2021 - 04.2022
- Implemented and updated processes SOPs,ensuring effective order fulfillment and daily replenishment.
- Conducted monthly P&L reviews and prepared reports for Walmart Business.
- Managed end-to-end order status, tracking shipments, and handling vendor refunds.
- Oversaw product listing and optimization, campaign management, and inventory updates.
- Collaborated with marketing and performance teams to execute sales strategies and promotions.
- Coordinated with marketing, content, and creative teams for marketplace content planning.
- Maintained the account health of Amazon,resolving critical alerts within 48 hours.
- Proactively identified and solved complex problems impacting operations management and business direction.
- Implemented successful operational strategies to increase reimbursements.
Education
Bachelor of Technology - Civil Engineering
Siliguri Institute of Technology
Siliguri11-2018
Skills
- Operations Management
- Business Analysis
- Forecasting and Planning
- Competitive Analysis
- Market Research
- Team Collaboration
- Account Health Management
- Pricing Strategy
- Data Visualization
Certification
Completed Post graduation Program in Business Analysis from Purdue University in collaboration with Simplilearn
Accomplishments
- Star of the month
- 1 Process improvement Ideas in a Quarter
- Resolved 37% to 40% of the Total Critical Alerts per month in order to maintain the good health of Amazon account.
Affiliations
- Travelling to new places
- Cooking in weekends
Languages
English
First Language
Hindi
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
Tools
- MS Office (Excel, Word, PPT)
- Tableau
- Python
- SQL
References
References available upon request.
Timeline
Senior Business Analyst
Blockers India Pvt Ltd
06.2023 - Current
Senior Executive( Bulk-Buy/FBA)
Ergode IT Services Pvt LTD
04.2022 - 06.2023
Operation Executive
Ergode IT Services Pvt LTD
02.2021 - 04.2022
Bachelor of Technology - Civil Engineering
Siliguri Institute of Technology
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