Business Analyst Specialist
ARNAB SIKDER
LTM
Pune
11
years of professional experience
Dynamic Business Analyst Specialist with extensive experience at Bajaj General Insurance, driving digital transformation and enhancing operational integrity. Expert in payment certification and integrations, I excel in stakeholder management and agile methodologies, achieving a 20% reduction in SOW preparation cycles while delivering secure, compliant payment solutions.
Work History
Business Analyst Specialist
1 Year 1 Month- Leading a Merchant Certification Project for Fiserv focused on merchant onboarding, certification workflows and system integrations for secure payment acceptance.
- Translated complex payment and merchant requirements into actionable functional solutions and technology requirements.
- Collaborated with cross-functional technology and business teams to design and deliver scalable payment solutions.
- Ensured alignment of payment solutions with PCI-DSS and EMV standards while coordinating stakeholders across business and technology teams.
Deputy Manager
1 Year 3 Months- Delivered digital transformation initiatives for Agri Banking solutions, integrating compliance and risk management into technology workflows to enhance operational integrity.
- Led business requirements and solution discussions, overseeing delivery activities in Agile and Waterfall environments to ensure alignment with strategic objectives.
- Reduced SOW preparation cycle by 20% through process improvements and effective delivery practices.
- Coordinated UAT, SIT, and API testing activities while managing vendor and stakeholder engagement to ensure secure and scalable IT solutions.
- Developed process architecture strategies to enhance system efficiency. and optimization of the mobile application.
Senior Associate
1 Year 5 Months- Facilitated Agile delivery cycles, including MVP and sprint planning, for onsite and offshore teams.
- Oversaw requirements and scope traceability for banking and payment initiatives, ensuring alignment with project goals.
- Delivered banking change projects for Cembra Money Bank and SBI Cards.
- Contributed to delivery activities that achieved 99.8% crash-free mobile application performance.
Senior Test Engineer
5 Months- Executed SIT, UAT, and regression testing for payment systems to ensure quality and reliability.
- Led end-to-end banking software projects focusing on risk management and compliance.
- Developed real-time dashboards and reporting to improve stakeholder transparency.
Business Analyst
6 Years 4 Months- Specialized in POS, ATM, and e-commerce payment systems, enabling seamless integration across banking and payment projects.
- Managed UAT releases, migrations, and certification testing with acquirers and issuers, ensuring successful project delivery.
- Authored business and functional documentation for ISO 8583, EMV and card payment standards.
- Supported payment solution analysis across Card-on-File, 3D Secure, Tokenization and Digital Wallets.
- Collaborated with acquirers to ensure effective payment processing. and issuers during payment certification and implementation; supported secure, compliant payment flows.
Education
B.Tech - Electronics and Communications Engineering
Skills
Payment processing
Payment integration
E-commerce and digital payments
POS/ATM and card payments
ISO 8583 and EMV standards
PCI-DSS and 3D Secure compliance
Tokenization and digital wallets
Risk management
Business analysis
Solution design
Stakeholder management
Change management
Agile methodologies
MVP development
UAT and SIT testing
Release management
LANGUAGES
English – Full Professional | Hindi – Full Professional | Bengali – Native/Bilingual
Accomplishments
- 10+ years across Banking, Financial Services and Payments.
- Current Fiserv Merchant Certification leadership spanning onboarding, certification workflows and integrations.
- Strong specialization in Merchant Acquiring, POS/ATM, e-commerce and card payment systems.
- 20% reduction in SOW preparation cycle; contributed to 99.8% crash-free mobile application performance.
Timeline
Business Analyst Specialist
LTM
10.2025 - CurrentRead More
Deputy Manager
Bajaj General Insurance
07.2024 - 10.2025Read More
Senior Associate
Synechron
08.2022 - 01.2024Read More
Senior Test Engineer
Explo Group
03.2022 - 08.2022Read More
Business Analyst
Cognizant
11.2015 - 03.2022Read More
West Bengal University of Technology
B.Tech from Electronics and Communications Engineering
Read More