ARNOLD DSOUZA
Mumbai
Summary
A Dynamic and result oriented Professional with over years of extensive experience in emerging provinces like client handling, stakeholder management, communication, credit management , customer service , Loan management in the banking and financial industries . A versatile Go-Getter with an insatiable drive for success and whatever-it takes Philosophy
Overview
6
6
years of professional experience
Work History
Account specialist
J.P. Morgan India Pvt Ltd
02.2021 - Current
- Notify Stakeholder of any overpayment or underpayment, and either issue a refund or request further payment
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
- Answer questions from Stakeholder and assist them in completing the Process
- Receive payments and post amounts paid to Stakeholder
- Review collection reports to determine the status of collections and the amounts of outstanding balances Accounts
- Analyze data gathered and develop solutions or alternative methods of proceeding.
Assistant Manager
Kotak Life Insurance
11.2019 - 02.2021
- Performed Extensive data mining while maintaining complex financial information database, financial statement and overall performance track record
- Led vital operation task with insurance stakeholders while zeroing in on claim, documentations and auditing
- Verified financially feasible and economically viable application and sanction from senior authorities
- Performed proactive research to analyze conundrums and recommended appropriate strategizes
Intern
IndiaBulls Housing Finance
06.2018 - 02.2019
- Overlooked the entire process of Home loan from Provision and disbursement with Quality assessment
- Oversee regional and local sales managers and their staff
- Review and evaluate training and apprenticeship programs for compliance with government standards
- Undertook Project "FLOOR PULSE" for the entire Staff to understand what changes is needed to keep the Workflow easy as possible
Education
Bachelor of commerce -
SMT M.M.K College
01.2019
HSC -
SMT M.M.K College
01.2015
S.S.C -
Sacred Heart Boys High School
01.2013
Skills
- Client Management
- Strategic planning
- Stakeholder Management
- Learning and Development
- Decision Making
Hobbies
Football , Gaming , Travel .
Languages
English
Hindi
Marathi
Gujarati
Technical Skills
Excel , PPT .
Timeline
Account specialist
J.P. Morgan India Pvt Ltd
02.2021 - Current
Assistant Manager
Kotak Life Insurance
11.2019 - 02.2021
Intern
IndiaBulls Housing Finance
06.2018 - 02.2019
Bachelor of commerce -
SMT M.M.K College
HSC -
SMT M.M.K College
S.S.C -
Sacred Heart Boys High School
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