AROKIA JEEVA R
Investment banking operations specialist
Bangalore,KA
Summary
Investment Banking and Securities Operations professional with over 12 years of experience in US and global trade settlements, CSDR penalty processing, instruction processing, reconciliation, and automation initiatives. Strong expertise in operational risk control, regulatory compliance, stakeholder management, and process improvement. Proven leader with experience managing teams, driving automation, and supporting high-volume financial operations.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Business Analyst – Automation Project (Citi)
Accenture Software Solutions Pvt. Ltd.
09.2025 - Current
- Automating account reconciliation by onboarding accounts from Citi Velocity into Transaction Lifecycle Management (TLM), reducing manual effort and FTE dependency.
- Analyzing JIRA tickets by region and collaborating with operations teams to understand reconciliation workflows.
- Assessing matching percentages to determine automation eligibility for accounts.
- Preparing Business Requirement Documents (BRD) using Confluence.
- Creating static and Day 0 files to support User Acceptance Testing (UAT).
- Coordinating with global clients and stakeholders across regions.
Team Leader – CSDR Penalty Processing
Accenture Software Solutions Pvt. Ltd.
02.2022 - Current
- Leading CSDR penalty processing operations in compliance with EU Settlement Discipline regulations.
- Managing penalty calculation, validation, allocation, and reporting for global custody clients.
- Coordinating with custodians and internal teams to resolve settlement fails and penalty disputes.
- Preparing and reviewing MIS reports to identify operational risk trends.
- Mentoring team members and implementing process improvements to enhance accuracy and efficiency.
Senior Analyst – Instruction Processing
Northern Operating Services Pvt. Ltd.
02.2018 - 01.2022
- Processed SWIFT and fax-based financial instructions across multiple global markets.
- Performed callbacks for Free of Payment (FOP) and cash transactions to mitigate operational risk.
- Managed client queries related to instruction processing, settlement, and confirmations.
- Ensured compliance with SLAs, audit requirements, and internal control standards.
Senior Analyst – US Market Trade Settlement
Northern Operating Services Pvt. Ltd.
07.2011 - 08.2016
- Managed US market trade settlements including DTC and Federal Reserve (FED).
- Resolved settlement breaks through coordination with brokers, custodians, and internal teams.
- Prepared daily settlement status reports and performed reconciliations to minimize trade fails.
- Processed SPO charges on DTC trades and WCM payments for purchase and sale transactions.
- Reviewed and approved WCM payments in line with control procedures.
Education
Master of Commerce - Finance
Mount Carmel College
BangaloreBachelor of Commerce - Accounts
Jyoti Nivas College
BangaloreSkills
Trade Settlement (US and Global Markets)
CSDR Penalty Processing
Settlement Discipline Regulation (SDR)
Instruction Processing (SWIFT and Fax)
Free of Payment (FOP) Transactions
Cash Transaction Callbacks
Break Resolution and Reconciliation
Operational Risk and Controls
Client and Stakeholder Management
Process Improvement and Automation
Management Information Systems (MIS)
Team Leadership and Mentoring
SWIFT Messaging
Euroclear
DTCC
MS Excel (Intermediate)
Settlement and Reconciliation Tools
Accomplishments
Received bronze award for processing 500 faxes.
Received spot award for paper less project.
Received bronze award for minimize email traffic.
Timeline
Business Analyst – Automation Project (Citi)
Accenture Software Solutions Pvt. Ltd.
09.2025 - Current
Team Leader – CSDR Penalty Processing
Accenture Software Solutions Pvt. Ltd.
02.2022 - Current
Senior Analyst – Instruction Processing
Northern Operating Services Pvt. Ltd.
02.2018 - 01.2022
Senior Analyst – US Market Trade Settlement
Northern Operating Services Pvt. Ltd.
07.2011 - 08.2016
Master of Commerce - Finance
Mount Carmel College
Bachelor of Commerce - Accounts
Jyoti Nivas College