Summary
Overview
Work History
Education
Skills
Accomplishments
Knowledge Purview
Career Gap
Personal Information
Certifications Courses
Extracurricular Activities
Projects
Timeline
Generic
AROOP DEY

AROOP DEY

Cuttack

Summary

A goal-oriented professional offering more than 18 months of experience as System Administrator and 4 months of exposure as Process Executive. Comprehensive knowledge in Python Programming, Data Science and Analytics. Attended various trainings on Python, Tableau, Data Science and Machine Learning algorithms. Skilled in managing operations, multi-tasking, focusing on maximizing client satisfaction & process compliance. In-depth exposure to on-time service delivery and quality & processes improvement and reporting functions. Proven success in achieving client delight by implementing best practices; implemented several process improvement initiatives to achieve maximum efficiency in various operations. Keen Analyst with proven background in providing data-driven, action-oriented solutions to challenging business problems. A team player with more than satisfactory interpersonal skills; capable of collaborating across organizational boundaries, embracing change, working in matrix management arrangements, while being deployed to different teams and projects.

Overview

27
27
years of post-secondary education
3
3
Languages

Work History

System Administrator

Wipro Limited
3 2022 - 10.2023
  • Assisted partners with technical issues related queries over call, chat portal and email
  • Assisting clients working with back-end and trouble-shooting system as well as network issues
  • Worked on back-end system to activate, change or cease service as per customer request
  • Provided product and service information to partners and responded to client queries through effective communication
  • Coordinated with internal authorities/ departments for prompt resolution of partner queries
  • Performed verification checks and validated case for further process.
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.

Education

B.Tech. in Electronics & Electrical Engineering -

Silicon Institute of Technology, BPUT
Bhubaneswar
04.2001 - 04.2017

12th -

IPSAR Institute
Cuttack
04.2001 - 04.2012

10th - undefined

Cambridge School

Skills

  • Operating System: Windows
  • Programming Languages: Python-3, C and C
  • Server Client Application: Jupyter Notebook
  • IDE: Spyder
  • Visualization Software: Tableau Public 20203 & Ms Excel
  • Packages: Anaconda, MS Office
  • Version Control System: Git (Elementary)
  • Team Player
  • Multi-Tasking
  • Adaptability
  • Time Management
  • Professional Demeanor

  • Active Listening

Accomplishments

  • Received certificate for securing 2nd position in a workshop on Electrical and Electronics Devices organized by Department of Electrical and Electronics Engineering of Silicon Institute of Technology
  • Secured 1st class in the Talent Search Examination conducted by the Association of Odisha I.C.S.E Schools

Knowledge Purview

  • Data Science & Analytics
  • Linear/Logistics Regression
  • Statistical Analysis
  • Data Mining & Insights
  • Data Visualization
  • Data-set Management
  • Cross-functional Coordination
  • Client/Stakeholder Management
  • System Troubleshooting Skills and System Administrator roles

Career Gap

  • 2017, 2021, prepared and applied for government jobs examinations.
  • 2020, 2022, enhanced my skills through relevant courses to gain qualifications and expertise in my desired field.

Personal Information

Date of Birth: 07/12/94

Certifications Courses

  • Python: The Complete Python Bootcamp from 365 Careers and Udemy
  • The Data Scientist Course 2020: Complete Data Science Bootcamp online course from 365 Careers and Udemy
  • Linear regressions using Stats models and Sklearn Libraries in python
  • Logistic regression using Stats models Library in python
  • Cluster Analysis using K-means cluster in python
  • Deep Learning using TensorFlow 2.0 in python
  • Tableau Public for data visualization
  • Ms Excel for calculating confidence Intervals and dealing with hypothesis
  • Microsoft-Preparing data for Analysis with Microsoft Excel from Coursera
  • Microsoft-Harnessing the Power of Data with Power BI from Coursera
  • Microsoft-Extract, Transform and Load Data in Power BI from Coursera

Extracurricular Activities

Played a key role in making the YouTube documentary film 2 Shades of Life of apps production

Projects

Designing and Sizing of Solar Tree, 6 months, Solar tree is a creative and decorative means to produce solar energy and converted it to useful user required output which is electricity. It is based on the concept of spiralling phyllotaxy. Solar trees take less space and can be used along with solar roof panels to create an efficient source of energy. The cost and maintenance of the system may be high but to helps to reduce the problem of depletion of conventional sources of energy and meet rising energy demands.

Timeline

B.Tech. in Electronics & Electrical Engineering -

Silicon Institute of Technology, BPUT
04.2001 - 04.2017

12th -

IPSAR Institute
04.2001 - 04.2012

System Administrator

Wipro Limited
3 2022 - 10.2023

10th - undefined

Cambridge School
AROOP DEY