Suparna Das
Bengaluru
Summary
Results-driven Strategic Account Management and Enterprise Business professional with 10+ years of experience across Telecom, Banking & Cloud Industry managing high-value enterprise portfolios and customer relationships. Proven track record of managing portfolios, driving revenue growth, building partner/channel ecosystems through developing strategic partnerships.
Detailed oriented at making critical decisions and managing deadlines. Proactive and excited to partner with like -minded organization to achieve goals.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Partner Business Manager
NxtGen Cloud Technologies Pvt Ltd
Bengaluru
03.2026 - Current
- Manage and develop strategic partner relationships to drive business across NxtGen's cloud and infrastructure technology portfolio
- Manage opportunities from lead generation to closure, including solution alignment and commercial negotiations
- Strengthen partner enablement by identifying joint go-to-market opportunities, customer targets and areas for incremental business
- Monitor partner performance through regular reviews, pipeline governance and business planning
- Build strategic relationships by positioning NxtGen as a technology partner focused on scalability, efficiency and cost optimization
Employee Banking & Financial Services
HDFC Bank
Pune
05.2021 - 08.2022
- Managed a portfolio of large corporate accounts worth ₹90 Cr, driving sustained revenue, customer retention and portfolio growth
- Acquire new corporate clients per quarter through targeted prospecting, relationship-led acquisition and solution-based selling.
- Analysed corporate financials and spending patterns to identify cross-sell opportunities, revenue potential and wallet-share expansion
- Built strong relationships with senior stakeholders through structured business reviews and value-based customer engagements
National Account Manager
Vodafone Idea Ltd
Pune
09.2019 - 04.2021
- Led PAN-India enterprise and partner accounts with a portfolio valued at approximately ₹70 Cr, covering large and global organizations.
- Developed and executed joint growth plans to unlock new revenue streams, account expansion and business opportunities.
- Managed large RFPs and complex, multi-location enterprise deals in collaboration with technology ,finance and other cross-functional teams.
- Identified expansion opportunities within existing accounts through consultative engagement and understanding of customer business priorities
Vodafone Global Account Service Manager
Vodafone Idea Ltd
Pune
02.2016 - 08.2019
- Managed global corporate accounts, ensuring end-to-end service delivery aligned with contractual SLAs, TATs and customer expectations
- Conducted national-level service and business reviews to identify operational challenges, improve customer experience and uncover revenue opportunities
- Developed strong relationships with CXOs, procurement heads, IT decision-makers, and business stakeholders
- Acted as a strategic customer interface, coordinating across internal teams to resolve issues and deliver consistent enterprise experiences
- Strengthened Vodafone's position as a preferred strategic partner through proactive account governance and stakeholder management
SME Service Manager
Vodafone India Ltd
Gujarat
03.2012 - 01.2016
- Drove channel led revenue growth through upselling and cross-selling across SME customer accounts
- Monitored enterprise customer spending and optimized plans to improve ARPU, retention and account profitability
- Coordinated with cross-functional teams and channel partners to ensure smooth onboarding and activation of new enterprise accounts
- Managed high-risk enterprise accounts through proactive reviews, stakeholder engagement and commercial negotiations
- Helped prevent revenue leakage through effective account monitoring and customer engagement
Education
Marketing & Finance
Balaji Institute of Telecom & Management
Pune, MH01-2012
Electronics & Telecommunication
College of Engineering Bhubaneswar
Bhubaneswar01-2009
Higher Secondary
Delhi Public School
Ranchi, JH01-2004
Secondary Education
MK DAV
Daltongunj01-2002
Skills
- Strategic & Key Account Management
- Enterprise & Corporate Relationship Management
- Partner & Channel Ecosystem Development
- CXO & Senior Stakeholder Engagement
- Customer Retention & Portfolio Management
- SLA, TAT & NPS Governance
- Pipeline Development & Opportunity Management
- Customer Reviews & Joint Business Planning
Certification
- Digital Marketing Certification — UpGrad + MICA, 2023
Specialization: Branding & Communication; Social Media & Content Marketing - ITIL Certified — AXELOS Global Best Practice, 2016
Timeline
Partner Business Manager
NxtGen Cloud Technologies Pvt Ltd
03.2026 - Current
Employee Banking & Financial Services
HDFC Bank
05.2021 - 08.2022
National Account Manager
Vodafone Idea Ltd
09.2019 - 04.2021
Vodafone Global Account Service Manager
Vodafone Idea Ltd
02.2016 - 08.2019
SME Service Manager
Vodafone India Ltd
03.2012 - 01.2016
Marketing & Finance
Balaji Institute of Telecom & Management
Electronics & Telecommunication
College of Engineering Bhubaneswar
Higher Secondary
Delhi Public School
Secondary Education
MK DAV