Summary
Overview
Work History
Education
Skills
Timeline
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Arpeet Roy

Senior Hub Manager
BENGALURU

Summary

Organized Hub Manager experienced in business and team management. Proactively addresses and solves problems with operations to maximize profits. Great at resolving conflicts and developing new service strategies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Senior Hub Manager

Spinny
08.2021 - Current
  • Researched and evaluated current and potential products used by service staff.
  • Initiated workplace improvement programs for increased service efficiency.
  • Delegated workplace responsibility to appropriate staff.
  • Educated service personnel on company policy and procedure.
  • Prepared billings and estimates for customers.
  • Scheduled in-house and vendor work accounting for sales and customer volume.
  • Evaluated employee performance through close observation and performance rubrics.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with a strong sense of personal responsibility.

Operations Manager

Brand On Wheelz
02.2019 - 08.2021
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Developed and maintained relationships with external vendors and suppliers.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Increased profit by streamlining operations.
  • Analyzed and reported on key performance metrics to senior management.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced operational risks while organizing data to forecast performance trends.

Installation Engineer

Racks N Rollers
01.2016 - 05.2018
  • Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
  • Altered and modified designs to meet requirements and eliminate malfunctions.
  • Communicated project requirements and areas for improvement in design review meetings.
  • Identified deficiencies in mechanical processes to develop improvements.
  • Reviewed technical drawings developed by CAD technicians and drafters.
  • Evaluated damage and damage tolerance of new composite material systems.
  • Researched novel processes and fabrication techniques through academic and professional literature reviews.
  • Surveyed potential project sites before design, checking for space restrictions, mechanical feasibility and manufacturers guidelines.

Education

Bachelor of Engineering - Mechanical Engineering

Adichunchanagiri Institute Of Technology
Bangalore
04.2001 -

Science Stream

Maharishi Vidya Mandir
Guwahati
03.2010

Secondary Education

Vivekananda Kendriya Vidyalaya
Nirjuli
03.2008

Skills

    Staff Development

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Timeline

Senior Hub Manager

Spinny
08.2021 - Current

Operations Manager

Brand On Wheelz
02.2019 - 08.2021

Installation Engineer

Racks N Rollers
01.2016 - 05.2018

Bachelor of Engineering - Mechanical Engineering

Adichunchanagiri Institute Of Technology
04.2001 -

Science Stream

Maharishi Vidya Mandir

Secondary Education

Vivekananda Kendriya Vidyalaya

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Arpeet RoySenior Hub Manager