ARPIT KHANDELWAL
Technical Support Engineer
Jaipur, Rajasthan
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Technical Support Engineer
Mittsure Technologies LLP
New Delhi
02.2023 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Served as primary point of contact for support relating to owned solutions and products.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Digital Marketing Intern
Nexco Web IT Solution
Jaipur
08.2021 - 01.2022
- Performed market analysis and researched latest trends.
- Practiced search engine optimization to maximize efforts in creating brand awareness.
- Monitored web traffic to analyze website performance.
- Researched interesting and relevant content to capture interest and improve site traffic.
Education
Bachelor of Technology - Computer Science
Anand International College of Engineering
Jaipur, Rajasthan 08.2018 - 07.2022
Sr. Secondary (Sc-PCM), CBSE -
Aravali Public School
Bandikui, Rajasthan 03.2017 - 06.2018
Secondary, CBSE -
Bandikui Public School
Bandikui, Rajasthan 03.2015 - 07.2016
Skills
Software Debugging
Certification
Technical Support Fundamentals, Google.
Hoobies
- Playing Cricket.
- Travelling.
- Gymnasium
Timeline
Technical Support Engineer
Mittsure Technologies LLP
02.2023 - Current
Digital Marketing Intern
Nexco Web IT Solution
08.2021 - 01.2022
Technical Support Fundamentals, Google.
05-2021
HTML, CSS, and JavaScript for Web Developers.
05-2021
Bachelor of Technology - Computer Science
Anand International College of Engineering
08.2018 - 07.2022
Sr. Secondary (Sc-PCM), CBSE -
Aravali Public School
03.2017 - 06.2018
Secondary, CBSE -
Bandikui Public School
03.2015 - 07.2016
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