Arpit Puri
Bangalore
Summary
Experienced Salesforce Developer/Administrator with 6+ years of expertise in driving impactful Salesforce development and business analysis. Managed full-cycle LWC projects independently, resulting in a 30% increase in system efficiency. Implemented best practices and documentation, reducing KT process by 50%-. Skilled in Salesforce API integration, boosting user satisfaction by 60%-. Proficient in Salesforce Sales Cloud/Service Cloud/Experience Cloud, Lightning Web Components, and Apttus(Conga) CPQ and Agentforce. Certified in Salesforce Administration and Platform Development with a strong command of Synchronous and Asynchronous Apex programming. Adept at utilizing Apex Triggers, Visualforce Pages, Flows, JavaScript, HTML, and CSS to deliver efficient and optimized solutions. Flexible hard worker ready to learn and contribute to team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Salesforce Engineer
Rootstock Software
Bangalore - Remote
12.2024 - Current
- Developed Agents according to best practices for Agentforce to assist users in retrieving inventory data.
- Created and maintained a tool using Metadata API to automate post-packaging steps for DevOps team.
- Refined CSS for existing application to incorporate SLDS 2.0, resolving linter issues.
- Acquired deep understanding of Managed Package functionality related to ERP product on Salesforce.
- Documented all engineering activities according to established procedures.
Engineer - Salesforce Development
Xperi
Remote
02.2023 - 12.2024
- Completed a full cycle LWC project, managing the front end, back end, analysis, and business interaction all by myself.
- Worked on Migration projects and integrations with the regular development work.
- Worked with tools like Gearset, Alchemer, Ownbackup and set up integrations with Conga, Abobe Sign, etc.
- Identified and implemented best practices for Salesforce development, resulting in a better efficiency and optimization of the system, increasing the efficiency by around 30%.
- Utilized Salesforce API to connect Salesforce to external systems.
- Created and maintained documentation for Salesforce development processes and best practices which reduced KT process by 50%.
- Created reusable UI components that allowed for faster development and reduced development time resulting in a 20% reduction in development time.
- Boosted user satisfaction by 60% through mandatory and option retires, API utilization and design enhancements in the system.
Business Analyst - Salesforce
Wipro
Bangalore
08.2019 - 02.2023
- Worked as a Salesforce DeveloperAdministrator for the leading media streaming client (TIVO-Xperi).
- Worked in setting up new Automations using workflows, Process Builder and Flows and supporting the B2B part for the client.
Education
B.Tech - CSE
Vellore Institute of Technology
Vellore, India04.2019
Skills
- C
- HTML & CSS
- Visualforce
- JavaScript
- Apex
- Agentforce
- Prompt Engineering
- LWC development
- DevOps automation
- Salesforce API integration
Certification
- Salesforce Certified Administrator
- Salesforce Certified Platform Developer 1
Timeline
Senior Salesforce Engineer
Rootstock Software
12.2024 - Current
Engineer - Salesforce Development
Xperi
02.2023 - 12.2024
Business Analyst - Salesforce
Wipro
08.2019 - 02.2023
B.Tech - CSE
Vellore Institute of Technology