Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
ARPIT SHARMA

ARPIT SHARMA

Business Operations Manager
Guna

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

Business Operations Manager

QUICSOLV TECHNOLOGIES PVT. LTD
Pune
10.2021 - Current
  • My responsibility as a Business operation manager is to manage process of VMER – (Video Medical Examination Report) for Various insurance companies where my aim is to generate business for the company along with managing Operation of the entire process pan India
  • Key Responsibility Area:
  • Reaching out to all potential clients in the BSFI segment in India and overseas with a primary focus on Insurance entities
  • Meeting virtually/physically to the decision-makers and get buy-in from them for QuicSolv's products and services
  • Closing the business contracts with appropriate rates negotiations and documentation
  • Growing the existing business to reach an inflow of 1000 cases per day by March 2022
  • Deep penetration into the existing clients with other products
  • Managing the closed account with customer satisfaction by addressing the grievances of the clients if there are any
  • Attending the review/steering meet and maintaining rapport with the clients
  • Managing the MIS & invoice data and coordinating & following up for payment of invoices
  • Coordinating with cross-functional teams - Operations, Finance, and Technology
  • Recruitment of Qualified Dr’s from various online and offline platforms.

Auto loan Business Development Manager

INDIAFIRSTLIFE INSURANCE COMPANY LTD
Bhopal
05.2018 - 03.2021
  • Office)
  • My Responsibility as a Zonal Business development manager is to handle Credit life Business for Bank of Baroda in Bhopal Zone where my aim is to generate commission through Credit life business for the Channel Partner in Auto loan segment but along with the tools and knowledge to increase their productivity by providing them with frequent Training Sessions
  • Key Responsibility Area:
  • Managing relationship with Vehicle Loan officer, key dealer in zone and with zone credit department
  • Learning and Development at zone level
  • Coordinating with Retail ABH/BDM to drive and grow business

Business Development Manager

SBI LIFE INSURANCE COMPANY LTD
Pune
09.2016 - 04.2018
  • (Pune Regional Office)
  • My Responsibility as a Regional Business development manager was to handle Credit life Business for Bank of Baroda in Pune Zone where my aim is to generate commission through Credit life business for the Channel Partner in retail loan segment but along with the tools and knowledge to increase their productivity by providing them with frequent Training Sessions
  • Key Responsibility Area:
  • Managing relationship with Credit manager, Credit head in Region and with zone credit department
  • Learning and Development at regional level
  • Coordinating with Retail ABH/BDM to drive and grow business
  • Achievements:
  • Qualified for Dinner with MD and CEO Campaign for achieving Targets (1.2 cr.)
  • Achieved 130% of YTD targets (3.5 cr.) for the financial year 2018-19
  • In November Qualified for the trip of abroad for 3 days Educational Seminar in Thailand (80 L)
  • Rewarded for achieving half yearly on YTD Targets (2.2 cr.) of 2019

Business Development Executive

Sulekha.com
Pune
11.2015 - 09.2016
  • Sales and development manager with five of the top co-operative bank in Pune, where my aim was to generate commission through new and renewal business for the channel partner & to manage L&D requirements
  • Activated all the assigned branches of every channel partner present in Pune & generate commission for the partnered branches through cross sales mode
  • Train and mentor the staff under training and development module by prepare training modules according to the size and capability of the branches
  • Rewarded as Best performer for MTD August 2017 Business, Ranked #3 in the entire channel YTD August 2017 business, Awarded for most NOP’s in the first 2 Quarter 2017, Worked as a marketing executive to acquire new business partners for the LC Pune branch which includes N65 categories for listing on our search portal along with upgrade and problem resolving team
  • Build High value relationship with all the identified corporate account
  • Fresh customer acquisition through various market segment using different search and classified portals
  • Preparing daily MIS, LMS, LMR, and LMB Report and presenting them in the weekly meetings to the branch head YPA
  • Managing customer relationships by providing detailed information online
  • Planning & implementing marketing activities across all online and resolving Customers’ objections
  • Sourcing and securing new deals & setting up new marketing strategies
  • Best performer for consecutive 3 months in Sulekha.com, November 2015 LC Star of the month.

Management Trainee

CRB tech Solutions Pvt. Ltd
04.2015 - 09.2015
  • Responsible for business development through concept sales, cold calling and prospecting over the phone, meeting, presenting, counseling and convincing

Education

PGDM - MARKETING AND INFORMATION TECHNOLOGY

Suryadatta Institute of Management And Mass Com
Pune,India
04.2013 - 03.2015

B.COM - WITH COMPUTERS

JIWAJI UNIVERSITY
Gwalior,India
04.2009 - 04.2012

Higher Education - Commerce

Modern Children School
Guna, India
04.2008 - 03.2009

Secondary Education - General Studies

Modern Children School
Guna,india
04.2006 - 03.2007

Skills

Relationship building and management

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Timeline

Business Operations Manager

QUICSOLV TECHNOLOGIES PVT. LTD
10.2021 - Current

Auto loan Business Development Manager

INDIAFIRSTLIFE INSURANCE COMPANY LTD
05.2018 - 03.2021

Business Development Manager

SBI LIFE INSURANCE COMPANY LTD
09.2016 - 04.2018

Business Development Executive

Sulekha.com
11.2015 - 09.2016

Management Trainee

CRB tech Solutions Pvt. Ltd
04.2015 - 09.2015

PGDM - MARKETING AND INFORMATION TECHNOLOGY

Suryadatta Institute of Management And Mass Com
04.2013 - 03.2015

B.COM - WITH COMPUTERS

JIWAJI UNIVERSITY
04.2009 - 04.2012

Higher Education - Commerce

Modern Children School
04.2008 - 03.2009

Secondary Education - General Studies

Modern Children School
04.2006 - 03.2007
ARPIT SHARMABusiness Operations Manager