Summary
Overview
Work history
Education
Skills
Timeline
Generic
Arpit Soni

Arpit Soni

Gurgaon,India

Summary

A Process excellence and consulting enthusiast with over 10 years of experience in Digital transformation, Operations and Process improvement, Business transformation, and Project management. Strategic planner and operational leader with a strong background in improving performance, productivity, and customer experience through Data Visualization. Closely monitoring the processes to implement high-performing, profitable business improvement strategies.

Overview

13
13
years of professional experience

Work history

E-BUSINESS ENGAGEMENT MANAGER

HP Inc.
Gurgaon, Haryana
08.2021 - Current
  • Applied knowledge of data modelling and statistical analysis to note trends and draw conclusions.
  • Created reports/dashboard in Power BI for India analyze performance /business forecast
  • Assist in developing a digital transformation target operating model which includes recommendations on automation, workflows, and training opportunities to improve customer experience.
  • Build RPA solution using UiPath that provides excellence in operations and saves 1600 hours
  • Develop an e-commerce product portfolio strategy, online promotions, and price strategy for online commerce
  • Assist in B2B integration, and punch-out catalogues with different ERP i.e. SAP, Oracle, & Ariba
  • Increase the e-commerce business across the Indian market from 8% to 47%.
  • As a part of process excellence team, leading & managing customer experience program by working with multiple cross functional department & driving engagement drives, including Ideation workshops & Governance framework.

Process operations manager

Moglix
Gurgaon, India
06.2020 - 07.2021
  • Development of Business cases, execution of Total cost of Ownership (TCO) analysis.
  • Worked on Gap Assessment, standardization of business processes, & procurement system restructuring
  • Managed day-to-day Sales operations, including supervision and assignment delegation for 4-member team
  • Leveraged Business tools to gain insight into vendor business and achieve a 8% cost reduction
  • Operations strategy process TAT reduction of 40%
  • Assist digital marketing team with blogging and search engine
    markets, social media marketing, branding, and product promotion

Senior sales operations analyst

Sonepar India Pvt Ltd
Gurgaon, India
09.2015 - 03.2019
  • Strategic planning & implementation orchestrate the development of strategic initiatives to advance market share/penetration and achieving profitable growth.
  • Prepared plan to achieve target, periodic monitoring progress, and take appropriate corrective actions.
  • Conducting secondary research on existing and potential clients to come up with detailed strategy for generating maximum revenue.
  • Achieved high sales revenue growth of 200% YOY with a value-focused customer service approach.

Assistant Manager

SEW Eurodrive India Pvt Ltd
Gurgaon, HR
04.2012 - 05.2015

• Managing multinational account relationships to drive maximum revenue growth while nurturing client satisfaction and retention
• Develop new customers and new business vertical at existing territory & forecasting the business plan

• Develop proposals and manage responses to RFP/RFQ Initiated and updated
• End-to-end management of client including direct discussions with client and product/service demonstrations

• Growth assigned territory by 600% and Launched new business center

Engineer

Strategi Automation Solution Pvt Ltd
Gurgaon, India
03.2011 - 03.2012
  • Regularly reviewed goals and objectives with project management and design teams, facilitating continued project progress.
  • Managed relationships with key clients and partners to drive profits and successfully deliver projects.
  • Secured new clients with impactful pitches and presentations.

Education

Master of Business Administration - Marketing & IT

MBA | Management Development Institute, MDI
Gurgaon, HR
2020

B.Tech - Electronic Instrumentation & Control

Govt. Engineering College
Kota
2010

Skills

  • Sales operation & management
  • Six Sigma green belt certified
  • Power BI Dashboard
  • UI Path Automation
  • Relationship Management
  • Stakeholder negotiation & management
  • Scrum certified
  • Sales Strategies
  • Online lead generation
  • Training and development
  • Customer Experience
  • Forecasting
  • Data Visualization
  • Automation and Analytics

Timeline

E-BUSINESS ENGAGEMENT MANAGER

HP Inc.
08.2021 - Current

Process operations manager

Moglix
06.2020 - 07.2021

Senior sales operations analyst

Sonepar India Pvt Ltd
09.2015 - 03.2019

Assistant Manager

SEW Eurodrive India Pvt Ltd
04.2012 - 05.2015

Engineer

Strategi Automation Solution Pvt Ltd
03.2011 - 03.2012

Master of Business Administration - Marketing & IT

MBA | Management Development Institute, MDI

B.Tech - Electronic Instrumentation & Control

Govt. Engineering College
Arpit Soni