ARPIT TANDON
Inside Sales Team Lead Specialist
Mumbai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
Work History
Inside Sales Team Lead Specialist
EPOWERX LEARNING PVT. LTD
Mumbai
03.2022 - Current
- Is an online Ed-Tech platform named Skill–Lync, that provides advanced engineering courses to engineering graduates, and working professionals to boost their careers in the field of Mechanical, Electrical, Electronics, Civil, and Computer Engineering field
- Responsibilities
- Handling the leads given to us by the company through different sources and dividing it in the team
- Driving the team with the positive approach to achieve the company’s set requirement
- Motivating the team with a clear set of goals in mind
- Discovering where the team needs a coaching or refreshment training related to product..
- Assigning the tasks to achieve within the timeline.
- Monitoring their performances and metrics on a day to day basis
- Doing individual task to help the team achieve the monthly targets.
- Paid attention to detail while completing assignments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Gained strong leadership skills by managing projects from start to finish.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Gained extensive knowledge in data entry, analysis and reporting.
- Passionate about learning and committed to continual improvement.
- Applied effective time management techniques to meet tight deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Associate Team Leader
AAKASH EDUTECH PVT. LTD
Mumbai
07.2020 - 03.2022
- Aakash is India’s leading preparation platform for school students who wants to build their careers in the field of Engineering, Medical and other competitive and scholarship examinations. It’s a 32-year-old platform that deals with the traditional method of classroom teaching.
- Employed as an Associate Team Leader for the online division of Aakash which majorly deals with e-learning for school students from 1st grade to 12th grade along with the students who are preparing for competitive examinations.
- RESPONSIBILITIES
- Handling a team of 5 to 7 people along with doing an individual task.
- Helping the team to create maximum demos daily which should be met.
- Meeting with the parents physically and helping them with the product knowledge and how it could help his/her child’s studies
- Achieving individual and team targets
- Achieving individual and team demo targets
- Maintaining the DSR of the team.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
Team Leader
TOPPR TECHNOLOGIES PVT. LTD
Mumbai
10.2015 - 10.2018
- Toppr Technologies is an online Ed-Tech platform named as Toppr, which provides online education courses to school students from Ist standard to XIIth standard for CBSE, ICSE, ISC, and State Board students along with that, they help the students who are preparing for competitive examinations after the XIIth standard i.e., JEE and NEET and other competitive examinations. Employed as a Team Coach for the Inside Sales Team who is taking care of student’s academic preparation.
- RESPONSIBILITIES
- Handling a team of 10 to 12 education counselors.
- Looking at their revenue and sales generation.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
Manager
GLOBAL TREE CAREERS PVT. LTD
Mumbai
11.2018 - 05.2020
- Global Tree is a private entity firm based out in Hyderabad, Telangana which has one of the operation units in Mumbai. It helps people who are looking out for an abroad opportunity in the form of education, work or even wants to settle. It supports in getting Education, Work, and PR Visas through the services in the form of education, immigration, and examination preparation. Employed as a Manager for the education department.
- RESPONSIBILITIES
- Maximized performance by monitoring daily activities and mentoring team members.
- Looking for their sales, revenue generation, and visa targets for particular intakes.
- Meeting with the clients visiting for the counseling session (university selection, pros and cons of the university, requirements to get admission into the university, etc.)
- Looking after the lead source.
- Post enrollment of the candidate to help them, if they are finding any difficulties.
- Organizing & Conducting sessions for the students by foreign university delegates.
Sr. Education Counselor
APPLECT LEARNING SYSTEMS PVT. LTD
Delhi
12.2012 - 09.2015
- Is a part of Naukri.com, which is an Ed-Tech platform named Meritnation.com. It is one of the pioneers in Ed- Tech which caters from Ist to XIIth standard online study material for the study and practice work and provides the entrance preparation for IITs, CPMT, C.A, and other preparation courses. Employed as a Sr. Academic Counselor.
- Responsibilities
- Developed and implemented individualized academic plans for students.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Analyzed student academic records to assess educational and career goals.
- Empowered students through counseling and skill-building exercises.
- Educated students on college admissions process and scholarship requirements.
Education
MBA +PGP - Marketing
Salem University, Bangalore School Of Business
New Delhi 07.2010 - 06.2013
Bachelor of Commerce - Commerce
Christian Degree College, Lucknow University
Lucknow 08.2007 - 06.2010
I.S.C Board - Commerce
City Montessori School
Lucknow 07.2005 - 05.2007
I.C.S.E Board - Science
Christ Church College
Lucknow 04.2004 - 05.2005
Skills
Self Motivator and Self Belief
Strong ability in team-building and sales trainingGood communication skills and organizational skillsTeam player and flexible in any situationCertification
Post Graduate Program in Business Analysis from Purdue University.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Inside Sales Team Lead Specialist
EPOWERX LEARNING PVT. LTD
03.2022 - Current
Associate Team Leader
AAKASH EDUTECH PVT. LTD
07.2020 - 03.2022
Manager
GLOBAL TREE CAREERS PVT. LTD
11.2018 - 05.2020
Team Leader
TOPPR TECHNOLOGIES PVT. LTD
10.2015 - 10.2018
Sr. Education Counselor
APPLECT LEARNING SYSTEMS PVT. LTD
12.2012 - 09.2015
MBA +PGP - Marketing
Salem University, Bangalore School Of Business
07.2010 - 06.2013
Bachelor of Commerce - Commerce
Christian Degree College, Lucknow University
08.2007 - 06.2010
I.S.C Board - Commerce
City Montessori School
07.2005 - 05.2007
I.C.S.E Board - Science
Christ Church College
04.2004 - 05.2005