Arpita Bidwai
Bhopal
Summary
Results-driven Sales and Marketing Manager known for high productivity and efficient task completion.Possess specialized skills in strategic planning, customer relationship management, and market analysis.Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and innovative solutions in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales and Marketing Manager
Shelter Homes Reality
Indore
10.2020 - Current
- Connected purchasing clients to appropriate personnel to simplify transactions.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded to customer issues to provide immediate resolution and improve retention.
- Negotiated sales contracts between buyers and sellers to reach mutually beneficial agreements.
- Reached out to pre-qualified leads to gauge interest and provide pertinent information about local housing market.
Customer Support Executive
GMA PVT LTD
Indore
11.2016 - 04.2018
- Answered customer inquiries via phone, email, and chat.
- Provided detailed information about products and services.
- Coordinated logistics operations such as order processing, inventory management, and shipment tracking.
- Provided ongoing support for customers using the e-commerce platform.
Administrator
IGM College
Dhar
11.2014 - 04.2015
- Provided general administrative support to staff members.
- Performed data entry tasks into computer databases from paper documents.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
Education
Master of Science - Computer Science
Sadhu Vaswani College
Bhopal06-2013
BCA - Computer And Information
Sant Hirdaram Girls College
Bhopal06-2010
Skills
- Strategic Planning
- Business Development
- Marketing planning
- Brand-building strategies
- Sales Tracking
- Database Maintenance
- Social Media Management
- Advertising Campaigns
- Leads Prospecting
- Business growth and retention
- Contract Negotiations
Certification
- Advance Personality Development
- Counseling Practitioner Course(Beginner to Advance)
- Video Superstar Course
- Millionaire success blueprint
Accomplishments
- The High Flyer Award on Achieving quarterly Target From Shelter Homes Reality
- 1st Rank Holder Award on completion post graduation From Sadhu Vaswani College
Hobbies
- Dancing
- singing
- counseling
- meditataion
Personal Details
Date of Birth: 29-09-1989
Language Proficiency: English, Hindi, Marathi
Address: T-13, Shikhar Parwat complex, Kailash Nagar, Bairagarh, Bhopal, M.P
Declaration
- I hereby declare that the above information is true to the best of my knowledge
Timeline
Sales and Marketing Manager
Shelter Homes Reality
10.2020 - Current
Customer Support Executive
GMA PVT LTD
11.2016 - 04.2018
Administrator
IGM College
11.2014 - 04.2015
Master of Science - Computer Science
Sadhu Vaswani College
BCA - Computer And Information
Sant Hirdaram Girls College
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