ARPITA CHOUDHURI
SILIGURI
Summary
Dedicated customer service professional with experience in inbound and outbound processes. Proven ability to manage inquiries effectively and enhance customer satisfaction through strong communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Executive
JIO
Siliguri
02.2025 - 08.2025
- This is an inbound process.
Customer Service Executive
Green call Technologies
Siliguri
12.2023 - 05.2024
- This is an outbound process.
- Voting was held here.
Back Office Executive
NORTH BENGAL TRAVEL TOURISM
Siliguri
09.2022 - 12.2022
- Processed customer inquiries and provided timely responses.
- Handled incoming calls from customers regarding inquiries or complaints.
Education
Bachelor of Arts -
NSOU
SILIGURIHigh School Diploma -
SILIGURI GIRLS HIGH SCHOOL
SILIGURISkills
- Microsoft Office
- Call center experience
- Feedback collection
- Customer service
- Problem resolution
Languages
Bengali
First Language
English
Beginner
A1
Hindi
Elementary (A2)
A2
Timeline
Customer Service Executive
JIO
02.2025 - 08.2025
Customer Service Executive
Green call Technologies
12.2023 - 05.2024
Back Office Executive
NORTH BENGAL TRAVEL TOURISM
09.2022 - 12.2022
Bachelor of Arts -
NSOU
High School Diploma -
SILIGURI GIRLS HIGH SCHOOL
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