Arpita Majumder
Manager Co- Founder Office
Kolkata
Summary
Dedicated and skilled professional committed to contributing to organizational growth. Committed to continuous learning to enhance competency. Expertise in leveraging skills to drive impactful success. Strong focus on professional development and delivering exceptional results.
Overview
17
17
years of professional experience
1
1
Certification
3
3
Languages
Work History
Manager Co- Founder Office
Wow Momo
10.2024 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer sati
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Executive Assistant to CEO
Shantinath Detergent Pvt Ltd.
07.2023 - 10.2024
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Served as a liaison between departments to facilitate effective communication throughout the company.
Senior Executive
Spencer's Retail Ltd.
02.2021 - 05.2023
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
- Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
- Maximized revenue potential through diligent market analysis and identification of growth opportunities in emerging markets.
- Formulated long-term strategic plans that drove sustained growth in revenue, profitability, and shareholder value.
- Enhanced stakeholder relations through strategic communication plans, boosting investor confidence.
- Led development and launch of new product line, which became market leader within months.
- Optimized supply chain operations, ensuring seamless product availability and customer satisfaction.
- Improved operational workflows, resulting in noticeable cost reductions while maintaining high-quality standards.
Senior Executive Supply Chain Planning & Purchase
Mumuso Retail Pvt Ltd
09.2018 - 01.2021
- Supply chain and stock movement plan and execution to all the stores
- Report generation on daily, weekly and monthly basis
- Coordination with PAN India Franchise stores regarding Payments and stocks
- Goods procurement, margin negotiation etc
- Got reward and recognition certificate for outstanding performance
Executive Supply Chain Management
Spencer's Retail Ltd.
01.2014 - 09.2018
- Company Overview: RPSG Group
- Supply chain and stock movement plan and execution to all the stores and DC warehouses
- Report generation on daily, weekly and monthly basis
- Coordination with vendors regarding payments and stocks
- Take care of all Administrative and talent acquisition during 2014-2016
- RPSG Group
Customer Relationship Executive
Rabindranath Tagore International Institute of Cardiac Science
04.2011 - 01.2014
- Enhanced customer loyalty by consistently delivering personalized service experiences tailored to individual preferences.
- Strengthened customer relationships by providing timely and accurate information on products and services.
- Maximized team efficiency by implementing workflow improvements aimed at enhancing overall productivity levels.
- Optimized internal processes related to billing, documentation management, and reporting systems, ensuring smooth operations throughout the organization.
- Performed detailed data analysis on customer feedback, leading to actionable insights for business growth initiatives.
- Contributed to customer retention efforts by resolving complex issues promptly and professionally.
- Followed up with Doctors about unresolved issues to maintain high standards of customer service.
Ad- Sales Executive
Extra Cover
10.2010 - 04.2011
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Coordinator of girls
AHA Institute
01.2008 - 12.2009
- Worked as a Coordinator of girls, in Music Fest Event, organized by 91.9 F.M
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Education
B.A. (Hons.) - undefined
K.K.DAS College
Kolkata, West BengalHigher Secondary - Science/Arts/Commerce
Andrew's High school
Kolkata, West BengalSecondary Examination - undefined
Mahamayapur High School
Kolkata, West BengalSkills
MS Office Tools
MS Excel
MS Word
MS Power Point
MS Outlook
Pivot Table
V-Lookup
H-Lookup
Index
COUNTIF
SUMIF
Excel Dashboards
Charts
Slicers
SAP BW Web Report Extraction
Google Form
Spreadsheet
G-Meet
G-Calendar
Meeting Scheduling
Report Presentation
Meeting Leading
Training
Personal Information
- Father's Name: Late Shri. Shyamalendu Majumder
- Date of Birth: 11/14/89
- Gender: Female
- Marital Status: Married
Disclaimer
I hereby declare that the information given above is true and to the best of my knowledge.
Certification
Best Performer of the Month
Hobbies
Music Lover
Movie Buff
Timeline
Manager Co- Founder Office
Wow Momo
10.2024 - Current
Executive Assistant to CEO
Shantinath Detergent Pvt Ltd.
07.2023 - 10.2024
Best Performer of the Month
09-2021
Senior Executive
Spencer's Retail Ltd.
02.2021 - 05.2023
Senior Executive Supply Chain Planning & Purchase
Mumuso Retail Pvt Ltd
09.2018 - 01.2021
Executive Supply Chain Management
Spencer's Retail Ltd.
01.2014 - 09.2018
Customer Relationship Executive
Rabindranath Tagore International Institute of Cardiac Science
04.2011 - 01.2014
Ad- Sales Executive
Extra Cover
10.2010 - 04.2011
Coordinator of girls
AHA Institute
01.2008 - 12.2009
B.A. (Hons.) - undefined
K.K.DAS College
Higher Secondary - Science/Arts/Commerce
Andrew's High school
Secondary Examination - undefined
Mahamayapur High School