Arpita Saha
Uttarpara
Summary
Passionate and effective English language teacher with experience helping students. A passion for detail-oriented and creative writing, and the ability to adapt content.
Hardworking person with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Multi-talented Content Writer well-versed in research, writing and editing wide range of content. Comfortable working with little oversight to write interesting, clean and clear copy. Skilled in content management systems, online content publishing software and SEO.
Overview
8
8
years of professional experience
Work History
Content Writer
Self Employed
Kolkata
03.2019 - Current
- Created content for websites, blogs and social media accounts to increase visibility and engagement.
- Edited and optimized existing content to ensure accuracy and consistency across all channels
- Coordinated with designers and other creatives to ensure content was visually appealing and on-brand
- Creating and writing target-oriented content on a plethora of topics for my students.
- Provided creative input during brainstorming sessions related to upcoming campaigns or projects.
English Teacher
Self Employed
Kolkata
05.2016 - Current
- Developed innovative lesson plans and activities to engage students and ensure learning objectives are met
- Monitored student progress and provided individualized support to ensure academic success
- Facilitated meaningful discussion and critical thinking activities to develop students' oral and written communication skills
- Used online resources to complement traditional course materials and aid in student learning.
- Established clear expectations and provided timely feedback to help students reach their full potential.
Executive Assistant
Moustache Industries Pvt Ltd
Kolkata
11.2023 - 12.2023
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
Manager Operation in Family Garment Business
Self Employed
Kolkata
05.2019 - 11.2022
- Passionate and applied effective innovative plans for the growth of the business using Social Media and handling Vendors and payment processes.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Analyzed customer feedback data to develop action plans for improving services offered.
Education
MA in English Literature -
Basanti Devi College
05.2019
BA in English Literature -
Asutosh College
05.2015
ISC -
Hirendra Leela Patranavis School
04.2012
ICSE -
Hirendra Leela Patranavis School
04.2010
Skills
- Interpersonal Communication
- Mentoring/Coaching
- Innovative writing
- Proofreading
- Staff Management
- Social Media Management
- MS Office Suite
- Strategic Planning
- Customer Service
- Process Improvements
Languages
- English
- Bengali
- Hindi
Extracurricular Activities
Event Coordinator, Kolkata, I love to be a part of event management group. I worked in several event management groups in Kolkata as an event coordinator, also performed as anchor role in some events.
Hobbies and Interests
- Singing
- Reading books of various genres
- Exploring new horizons
- Socializing
Timeline
Executive Assistant
Moustache Industries Pvt Ltd
11.2023 - 12.2023
Manager Operation in Family Garment Business
Self Employed
05.2019 - 11.2022
Content Writer
Self Employed
03.2019 - Current
English Teacher
Self Employed
05.2016 - Current
MA in English Literature -
Basanti Devi College
BA in English Literature -
Asutosh College
ISC -
Hirendra Leela Patranavis School
ICSE -
Hirendra Leela Patranavis School