Arpita Shrivastava
Bangalore
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Manager
Thermo Fisher Scientific
05.2023 - Current
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
HR Manager
Flipkart India PVT LTD
09.2020 - 05.2023
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Supervised and mentored direct reports and developed talented HR teams.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Developed focused training programs, leadership pipeline and succession plans.
- Organized and led staff orientation programs and training to promote collaboration.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Used technologically relevant digital systems to manage payroll and benefits programs.
HR Team Leader
Flipkart India Pvt Ltd
09.2018 - 09.2020
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Prepared new hire letters, employee contracts, and corporate policies.
- Oversaw hiring, staffing, and labor law compliance.
Social Media Specialist
Flipkart India Pvt Ltd
09.2016 - 08.2018
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Increased customer engagement through social media.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Conducted daily updates to social media profiles to boost company online presence.
Quality Analyst
Cogent E Services
07.2015 - 09.2016
- Analyzed quality and performance data to support operational decision-making.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Education
Bachelor of Engineering - Computer Science
Vindhya Institute Technology Of Science
Satna 06.2014
Skills
- Employee Support
- Benefits Programs
- File and Records Management
- Personnel Information Systems
- Payroll Coordination
- Equal Opportunities Facilitation
- Talent Management
- Human Resources Operations
- Workforce Improvements
- Benefits and Compensation Management
- Recruitment and Hiring
- Employee Morale Management
- Microsoft Office Programs - Expert in Excel & Power Point
- SQL
- Power BI
- Data Mining
- Dashboards & Data Visualization
- Customer Experience
- Process Excellence
- Leadership & Mentoring
- Great communication skills
- Call Audit
- Escalation handling
- Stakeholder management
- Contractor management
- Workflow management
- Project prioritization
- Service delivery strategy
- Operational management
- Team member engagement
- Team member onboarding
Accomplishments
- Supervised team of 15 staff members.
- Trained new tabs for the business
- Managed end to end 2 contracts with 3rd party partners of the organization
Certification
- Basic Lean
April 2020 — April 2020
Learn Basic Lean Awareness Module - Yellow Belt Certified
February 2021 — March 2021 - Green Belt Certified
May 2022 — July 2021
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
HR Manager
Thermo Fisher Scientific
05.2023 - Current
HR Manager
Flipkart India PVT LTD
09.2020 - 05.2023
HR Team Leader
Flipkart India Pvt Ltd
09.2018 - 09.2020
Social Media Specialist
Flipkart India Pvt Ltd
09.2016 - 08.2018
Quality Analyst
Cogent E Services
07.2015 - 09.2016
Bachelor of Engineering - Computer Science
Vindhya Institute Technology Of Science
Similar Profiles
Emily RobinsonEmily Robinson
Pharmacy Technician II at Fisher Bioservices, Thermo Fisher ScientificPharmacy Technician II at Fisher Bioservices, Thermo Fisher Scientific
Andrew CulhaneAndrew Culhane
Senior Site Specialist at Thermo Fisher ScientificSenior Site Specialist at Thermo Fisher Scientific
SCOTT STOVERSCOTT STOVER
Distribution Center Operations Manager at Thermo Fisher Scientific Inc.Distribution Center Operations Manager at Thermo Fisher Scientific Inc.
Michelle SpallholtzMichelle Spallholtz
Medical Information Specialist I at Thermo Fisher Scientific, PatheonMedical Information Specialist I at Thermo Fisher Scientific, Patheon
Sowmya V BalasubramaniamSowmya V Balasubramaniam
Recruitment Manager at IBM India Private LimitedRecruitment Manager at IBM India Private Limited