ARPITA SANDEEP SALUNKHE
MUMBAI
Summary
Insurance industry professional experienced in marketing and sales of multiple lines of insurance and insurance claims services. Energetic and enthusiastic with demonstrated success in fast-paced and deadline driven environments. Collects and analyzes data, provide cost-effective solutions and meet the needs of clients by recommending suitable insurance products to provide financial security.
Overview
22
22
years of professional experience
Work History
Relationship Manager
HDFC Ergo GIC LTD (CBG Large Broking)
Mumbai
09.2025 - Current
- Broker relationships through regular communication and engagement.
- Coordinated insurance solutions to corporate client needs and preferences.
- Managed policy renewals and updates for corporate accounts efficiently.
- Resolved client inquiries and issues promptly, maintaining high satisfaction levels.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
- Resolved escalated customer issues efficiently and effectively within established timelines.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Managed budgeting processes to align expenses with organisational goals.
SENIOR MANAGER ( BRANCH BANKING)
HDFC ERGO GENERAL INSURANCE CO.LTD
Mumbai
07.2022 - 08.2025
- Team handling of 5-6 sales managers to handle HDFC branch banking team.
- Achieved targets of assigned HDFC branch branches and increasing profitability and market share.
- Facilitated meetings with seniors bank mangers and comprehensive documentation of discussions.
- Lead generation initiatives, assisting bank personnel in effective sales closures.
- Engaged with HDFC Bank's business team to leverage leads for increased revenue.
- Oversaw GWP for Fresh Health, motor, and SME insurance products successfully.
- Ensured renewal percentage remained strong through proactive client relationship management.
- Delivered on GWP and distribution goals through targeted team leadership and strategy execution.
SALES MANAGER (AGENCY)
ICICI LOMBARD GENERAL INSURANCE COMPANY LIMITED
Mumbai
12.2020 - 06.2022
- Acquired new accounts through targeted identification and pursuit of business opportunities.
- Drove small and medium enterprise growth via partner channels at location.
- Managed partner relations, ensuring seamless coordination for efficient service delivery.
- Oversaw intermediary partners for diverse corporate products to maximize reach.
- Recruited and licensed channel partners, providing training to enhance portfolio development.
- Identified target markets, boosting business from prospective and existing consumers.
- Monitored process statistics with Zonal Head, developing strategies for improvement.
- Built strong client relationships, enhancing positive industry reputation.
MANAGER (AGENCY)
SHIFT RISK INSURANCE BROKER LTD.
Mumbai
02.2019 - 11.2020
- Generated maximum business from agency channel for General Insurance products, managing portfolio worth 6 crore.
- Recruited new agents to expand sales force and drive growth.
- Supplied comprehensive marketing tools to enhance business generation for all General Insurance companies.
- Coordinated training sessions for new product launches at office premises, promoting company offerings.
- Provided competitive quotations from various insurers for motor, health, fire, marine, and travel proposals.
- Issued online policy documents for motor and travel insurance products efficiently.
- Maintained monthly MIS commission reports for business associates and conducted client visits to close leads.
- Fostered strong relationships with insurance companies and business associates to ensure collaboration.
RELATIONSHIP MANAGER
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD.
Mumbai
09.2009 - 01.2019
- Achieved portfolio growth of 12 crore through effective retail channel business generation.
- Developed comprehensive marketing tools to support business development initiatives.
- Conducted training sessions for newly launched products from general insurance companies.
- Delivered quotations for motor, health, fire, marine, and travel insurance proposals.
- Issued online policy documents for motor and travel insurance products.
- Maintained and submitted monthly MIS commission report for business associates to head office.
- Closed deals through direct client visits based on leads provided by IMD.
- Participated in marketing events organized by company head office to boost visibility.
RELATIONSHIP SUPERVISORY
K. M. Dastur Reinsurance Brokers PVT. Ltd.
Mumbai
05.2008 - 09.2009
- Maintained daily reports on insurance proposals, including deposited, rejected, and pending policies.
- Suggested competitive premium rates with optimal coverage options.
TEAM LEADER
CITI GROUP GLOBAL SERVICES
08.2005 - 04.2008
- Maintained Credit Card portfolio
- Coordinate with team of Tele-callers
- Preparing allocation as per respective criteria of portfolio data bases
- Maintained weekly and monthly incentive MIS of Tele-callers
- Attended customers queries, disputes and resolve the issue.
COLLECTION OFFICER
J.A.CREDIT CONSULTANCY PVT LTD
Mumbai
05.2004 - 07.2005
- Managed credit card collection portfolio to maximize recovery rates.
- Conducted inbound and outbound calls to facilitate customer engagement.
- Resolved customer queries and disputes efficiently, enhancing satisfaction.
- Updated data daily, weekly, and monthly to track portfolio status.
- Achieved weekly and monthly targets for portfolio performance.
Education
T.Y.B.com -
Mumbai University
H.S.C. -
Mumbai Board
S.S.C -
Mumbai Board
Skills
- Client relationship management
- Team leadership
- Sales strategy development
- Business growth initiatives
Accomplishments
Qualified for Foreign Tour to Prague in Europe in month of August 2017.
Hobbies and Interests
- Visiting new places
- Cooking
- Listening Music
- Reading Books
Personal Information
- Date of Birth: 01/06/83
- Marital Status: married
Languages
- Hindi
- Marathi
- English
- Hindi
- Marathi
Timeline
Relationship Manager
HDFC Ergo GIC LTD (CBG Large Broking)
09.2025 - Current
SENIOR MANAGER ( BRANCH BANKING)
HDFC ERGO GENERAL INSURANCE CO.LTD
07.2022 - 08.2025
SALES MANAGER (AGENCY)
ICICI LOMBARD GENERAL INSURANCE COMPANY LIMITED
12.2020 - 06.2022
MANAGER (AGENCY)
SHIFT RISK INSURANCE BROKER LTD.
02.2019 - 11.2020
RELATIONSHIP MANAGER
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD.
09.2009 - 01.2019
RELATIONSHIP SUPERVISORY
K. M. Dastur Reinsurance Brokers PVT. Ltd.
05.2008 - 09.2009
TEAM LEADER
CITI GROUP GLOBAL SERVICES
08.2005 - 04.2008
COLLECTION OFFICER
J.A.CREDIT CONSULTANCY PVT LTD
05.2004 - 07.2005
T.Y.B.com -
Mumbai University
H.S.C. -
Mumbai Board
S.S.C -
Mumbai Board