Arpit Clement Tete
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Process Executive
Sopra Steria India Limited
Noida
07.2024 - Current
- Handled client inquiries and facilitated efficient resolution.
- Drafted and sent daily dashboards to clients with updated metrics.
- Managed new software integration and facilitated team training.
- Took charge of team management, handling all operations during the manager's absence.
- Coordinated team efforts to adhere to project deadlines.
- Conducted testing of software and systems to ensure quality and reliability.
- Constructed an FMEA framework for evaluating failure modes.
- Ensured timely updates to keep procedural documents current.
Sopra Steria India Limited
Noida
04.2022 - 06.2024
- Systematically and meticulously study graphical data to identify and pinpoint potential health and safety hazards, culminating in a detailed presentation to the client.
- Performed audits and monitored team quality, ensuring compliance with client-defined procedures.
- Reviewed team members' work to uncover improvement opportunities.
- Handled customer inquiries efficiently within designated time limits, ensuring adherence to quality standards.
- Facilitated training sessions for new employees on company policies and procedures.
- Oversaw the attendance tracker.
- Analyzed key performance indicators to identify effective strategies.
Education
Bachelor Of Engineering -
Netaji Subhas Institute of Technology
New Delhi2016
Skills
- Analytical Thinking
- Quantitative skills
- Issue Research
- Process Mapping
- Process improvement
- Data analysis
- Strong communication and interpersonal skills
Accomplishments
- Solitaire Award (08/2022) Sopra Steria India
- Falcon Award (07/2023) , (12/2023) Sopra Steria India
- Pinnacle Award (04/2024) Sopra Steria India
- Customer's Delight Award (06/2024) Sopra Steria India
Certification
Lean Certification (04/2023) Sopra Steria Business Excellence Team
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Process Executive
Sopra Steria India Limited
07.2024 - Current
Sopra Steria India Limited
04.2022 - 06.2024
Bachelor Of Engineering -
Netaji Subhas Institute of Technology
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