Travelling
JOHNSON P B
Process Executive
Kannur
Summary
Dedicated and professional with a solid understanding of mortgage loan processes, including the 4 Cs of mortgage lending. Loan Processor experienced in borrower query resolution and payment verification, seeking to support and enhance the loan processing department. Possessing a creative and process-driven mindset, I have successfully led companies towards more efficient and cost-effective operations. Tireless in the pursuit of improvement, I am dedicated to identifying and eliminating costly weaknesses in operational and production processes. My track record demonstrates consistent and iterative progress towards achieving maximally effective and profitable business proceedings.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Process Executive
COGNIZANT TECHNOLOGY SOLUTIONS
10.2022 - 02.2025
- Research and Resolve Assigned Tasks : Ensure timely resolution of assigned tasks, averaging 12 tasks closed per day
- Document Verification : Verify all required documents for loan submission
- Borrower Query Resolution : Address various borrower issues including payment-related tasks for unpaid or early payments, incorrect account setup, and liability determination for loan errors
- Knowledge Sharing : Good understanding of mortgage credit processing and real estate taxes
- Status Verification : Verify payment status through online sites, calling tax agencies, email, or FAX requests
- Payment Disbursement : Disburse payments through wire transfer, normal bank checks, and certified funds cashier's checks based on the requirement
- Document Review : Review legal descriptions, HUD documents, closing disclosures, initial escrow disclosures, and deeds of trust
Education
Bachelor of commerce - computer Application Accounts and Business
Mary Matha Arts and science college
Kannur 06.2017 - 05.2022
Higher secondary - Commerce
Naduvil higher secondary school
Naduvil 06.2015 - 05.2018
Certificate in Accounting Technician - undefined
Catalyst Education
KannurSkills
Communication (Written and verbal)
Problem-solving
Analytical thinking
Document verification
MS Excel
MS Word
MS PowerPoint
Knowledge sharing
Support
Team Player
Attention to detail
Time management
Efficiency Improvement
Documentation and control
Certification
Certificate Course in Graphic Designing (Photoshop, Illustrator)
Interests
Photography
Digital Art
Playing games
Reading
Timeline
Process Executive
COGNIZANT TECHNOLOGY SOLUTIONS
10.2022 - 02.2025
Bachelor of commerce - computer Application Accounts and Business
Mary Matha Arts and science college
06.2017 - 05.2022
Higher secondary - Commerce
Naduvil higher secondary school
06.2015 - 05.2018
Certificate in Accounting Technician - undefined
Catalyst Education