Travelling
JOHNSON P B
Process Executive
Kannur
Summary
Dedicated and professional with a solid understanding of mortgage loan processes, including the 4 Cs of mortgage lending. Loan Processor experienced in borrower query resolution and payment verification, seeking to support and enhance the loan processing department. Possessing a creative and process-driven mindset, I have successfully led companies towards more efficient and cost-effective operations. Tireless in the pursuit of improvement, I am dedicated to identifying and eliminating costly weaknesses in operational and production processes. My track record demonstrates consistent and iterative progress towards achieving maximally effective and profitable business proceedings.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Process Executive
COGNIZANT TECHNOLOGY SOLUTIONS
10.2022 - 02.2025
- Research and Resolve Assigned Tasks : Ensure timely resolution of assigned tasks, averaging 12 tasks closed per day
- Document Verification : Verify all required documents for loan submission
- Borrower Query Resolution : Address various borrower issues including payment-related tasks for unpaid or early payments, incorrect account setup, and liability determination for loan errors
- Knowledge Sharing : Good understanding of mortgage credit processing and real estate taxes
- Status Verification : Verify payment status through online sites, calling tax agencies, email, or FAX requests
- Payment Disbursement : Disburse payments through wire transfer, normal bank checks, and certified funds cashier's checks based on the requirement
- Document Review : Review legal descriptions, HUD documents, closing disclosures, initial escrow disclosures, and deeds of trust
Education
Bachelor of commerce - computer Application Accounts and Business
Mary Matha Arts and science college
Kannur 06.2017 - 05.2022
Higher secondary - Commerce
Naduvil higher secondary school
Naduvil 06.2015 - 05.2018
Certificate in Accounting Technician - undefined
Catalyst Education
KannurSkills
Communication (Written and verbal)
Certification
Certificate Course in Graphic Designing (Photoshop, Illustrator)
Interests
Photography
Digital Art
Playing games
Reading
Timeline
Process Executive
COGNIZANT TECHNOLOGY SOLUTIONS
10.2022 - 02.2025
Bachelor of commerce - computer Application Accounts and Business
Mary Matha Arts and science college
06.2017 - 05.2022
Higher secondary - Commerce
Naduvil higher secondary school
06.2015 - 05.2018
Certificate in Accounting Technician - undefined
Catalyst Education
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