ARPITHA
BANGALORE
Summary
Dedicated professional with strong problem-solving and customer engagement skills. Proven ability to enhance customer satisfaction through innovative solutions and effective communication. Dynamic Relationship Officer with expertise in customer engagement and problem resolution. Proven track record in promoting high customer satisfaction and delivering effective solutions to complex challenges.
Overview
10
10
years of professional experience
Work History
Relationship Officer
sbi cap securities
BANGALORE
01.2016 - Current
- Completed day-to-day duties accurately and efficiently.
- Proposed innovative ideas and solutions that enhanced team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked collaboratively with team members to achieve project objectives and meet deadlines.
- Addressed customer requests and provided answers to questions, resulting in improved satisfaction.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Managed household errands and other essential duties.
- Operated equipment and machinery according to safety guidelines.
- Updated and maintained databases with current information.
Education
B.com - Accounting And Finance
BESANT WOMEN'S COLLEGE
MG ROAD KODIALBAIL04-2016
Skills
- Relationship management
- Customer engagement
- Problem resolution
- Project coordination
- Problem solving
- Problem resolution
- Conflict resolution
- Team collaboration
- Time management
- Recordkeeping
- Verbal communication
- Written communication
- Communication excellence
- Innovative thinking
- Positive attitude
- Positive attitude
- Customer service
Languages
Kannada
Native
Native
Hindhi
Elementary (A2)
A2
Tulu
Proficient (C2)
C2
Konkani
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Relationship Officer
sbi cap securities
01.2016 - Current
B.com - Accounting And Finance
BESANT WOMEN'S COLLEGE