Arpitha J

• Administered Linux and Windows servers (Ubuntu, CentOS, RHEL, AlmaLinux), ensuring optimal performance and uptime.
• Deploy, configure, and manage containerized applications using Docker.
• Design, implement, and maintain CI/CD pipelines to automate application deployment.
• Manage source code repositories, version control, and branching strategies using Git.
• Configure and manage web servers, including Apache and Nginx.
• Deploy and manage load balancing and high-availability solutions.
• Configured and managed infrastructure monitoring and alerting with Prometheus, Grafana, and Uptime Kuma to ensure system reliability.
• Manage virtualization infrastructure using Proxmox VE, and perform VM provisioning, migration, and lifecycle management.
• Configure and manage Proxmox Backup Server (PBS), and implement backup and disaster recovery strategies.
• Deploy and maintain MinIO distributed object storage clusters.
• Implemented and managed security solutions, including Check Point EDR, DLP, Wazuh SIEM, OpenVAS, and ZTNA, enhancing overall security posture.
• Perform vulnerability assessments, log analysis, security monitoring, and incident response activities.
• Configure and manage VPN, LDAP, and TACACS authentication solutions.
• Automated routine operational tasks using Shell scripting to streamline processes and reduce manual effort.

• Administered Linux servers (Ubuntu, CentOS, RHEL, AlmaLinux), ensuring optimal performance and uptime.
• Implemented security protocols, enhancing protection of sensitive data across systems.
• Deploy, configure, and manage containerized applications using Docker.
• Configure and manage web servers, including Apache and Nginx.
• Deploy and manage load balancing and high-availability solutions.
• Configure and manage infrastructure monitoring and alerting using Prometheus, Grafana, and Uptime Kuma.
• Monitor system performance, resource utilization, application availability, and infrastructure health.
• Configured and managed infrastructure monitoring and alerting, ensuring system reliability with Prometheus, Grafana, and Uptime Kuma.
• Configure and manage Proxmox Backup Server (PBS), and implement backup and disaster recovery strategies.
• Deploy and maintain MinIO distributed object storage clusters.
• Automate routine operational tasks using Shell scripting.
• Perform vulnerability assessments, log analysis, security monitoring, and incident response activities.
• Configure and manage VPN, LDAP, and TACACS authentication solutions.
• Manage source code repositories, version control, and branching strategies using Git.
• Automated routine operational tasks, streamlining processes through Shell scripting.

• Maintained high availability of critical services by deploying load balancers and clustering solutions in a Linux infrastructure.
• Managed Linux server environments to ensure optimal performance and reliability.
• Conducted system monitoring and troubleshooting to resolve issues swiftly and maintain uptime.
• Implemented automated backup processes using shell scripting.
• Developed and documented standard operating procedures for system administration tasks.

Troubleshooting, configuring, and point-to-point testing of products like modems, routers, media converters, Ethernet switches, multiplexers, and wireless products. Handled the entire job process from RMA incoming inward, physical inspection, fault analysis, fault rectification, validation, and till RMA dispatch, including generating sales and service reports in ERP. Compiled and organized detailed reports and failure documentation of serviced products. Assist with quality assurance of repair products, maintaining TAT, and updating ISO documentation. Provide feedback to the factory and R&D team about product performance data collected through service and repairs for use in future product designs. Assisted with product failure analysis and recommended preventive measures to enhance product reliability for customers. Customer follow-ups. Maintained parts and product inventory records to ensure accurate tracking and availability of components. Provide training assistance when required, either in-house or to customers.

Mentored junior engineers, fostering skill development and knowledge sharing within the team.

Troubleshot, configured, and conducted point-to-point testing of modems, routers, media converters, Ethernet switches, multiplexers, and wireless products to ensure operational efficiency. Handled the entire process from RMA incoming inward to dispatch, performing physical inspections, fault analysis, fault rectification, validation, and generating sales and service reports in ERP. Prepared and maintained detailed reports and failure documentation of serviced products. Assist with quality assurance of repair products, maintaining TAT, and updating ISO documentation. Provided feedback to factory and R&D teams on product performance data from service and repairs to inform future product designs.

Collaborated with senior engineers to troubleshoot system malfunctions effectively.

Conducted field tests to evaluate performance and reliability of products.

Troubleshot, configured, and conducted point-to-point testing of modems, routers, media converters, Ethernet switches, multiplexers, and wireless products to ensure optimal performance.

Executed the full process from RMA incoming inward, physical inspection, fault analysis, fault rectification, validation, and RMA dispatch, along with generating sales and service reports in ERP.

Developed and implemented policies to improve team performance and accountability.