Arsha Suguna
Product Owner
Bangalore
Summary
Results-driven Agile Product Owner/Business Analyst with 12 years of experience leading product vision, strategy, and execution of SaaS applications, Data Integration, and ERP software. Proven ability to drive product success, optimize workflows, and deliver high-impact solutions through Agile methodologies and stakeholder collaboration.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Product Owner
Accenture India
09.2021 - Current
- Designed and implemented a product roadmap, aligning development priorities with business needs, resulting in a 20% improvement in feature delivery timelines.
- Owned, prioritized and refined 500+ Product Backlog Items (PBIs), including user stories, epics, and acceptance criteria.
- Led the development of a B2B SaaS Trade Credit Insurance Portal, streamlining policy management and increasing operational efficiency by 30%.
- Managed a cross-functional team of 10+ engineers and analysts, ensuring seamless collaboration with legal, compliance, and design teams.
- Facilitated weekly stakeholder engagements, shortening approval cycles by 40%, accelerating decision-making, and ensuring high-impact features were prioritized.
- Directed UI/UX improvements, reducing design iteration cycles from 8 to 5 per feature through structured wireframing, mockups, and stakeholder feedback loops.
- Played a key role in project management, ensuring 95% on-time milestones, optimizing 20+ resources, maintaining 98% quality adherence, and limiting scope creep to
- Implemented Agile, driving a 20% increase in team velocity, ensuring consistent sprint performance.
- Defined ETL requirements for migrating bank data to AWS S3, decommissioning 5+ legacy systems, eliminating redundancies, and reducing processing time by 40%.
- Led AMS operations, optimizing incident resolution and SLA adherence, reducing average resolution time by 25%.
Senior QA Analyst
Ellucian Higher Education systems
01.2018 - 09.2021
- Defined User Personas, created and reviewed User Stories, and conducted Requirement Elicitation with business teams and PMs, ensuring timely prioritization of business needs.
- Led the enhancement and migration of Banner ERP, ensuring WCAG compliance and improving accessibility, making the platform 100% compliant with international web accessibility standards.
- Conducted competitive analysis and performed SWOT assessments, identifying key areas for product improvement and driving strategic enhancements.
- Developed automation test scripts, reducing manual testing efforts by 40%, and leveraged JIRA and Confluence for efficient defect tracking and documentation.
Software QA Engineer
Cisco Systems India
03.2013 - 01.2018
- Performed Functional, Regression, and Automation testing for Unified and Network Collaboration Applications, executing 500+ test cases and reported 200+ defects.
- Worked in an Agile environment with frequent requirement changes, achieving 95% test coverage per sprint.
Education
Bachelor of Engineering -
Anna University
TN, India 04.2001 -
Skills
Product Backlog Management
Certification
Certified Scrum Product Owner
Timeline
Product Owner
Accenture India
09.2021 - Current
Senior QA Analyst
Ellucian Higher Education systems
01.2018 - 09.2021
Software QA Engineer
Cisco Systems India
03.2013 - 01.2018
Bachelor of Engineering -
Anna University
04.2001 -
Certified Scrum Product Owner
Certified Scrum Master
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