Arshad Ali
Noida
Summary
Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Arusmi Consultancy Services Pvt. Ltd.
Noida
12.2022 - Current
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Conducted research on industry trends, competitor activities, and customer needs.
- Collaborated with marketing team members to design promotional materials.
- Collaborated with internal teams for successful execution of projects.
- Developed and implemented strategies to increase sales and market share.
- Negotiated contracts with vendors, suppliers, partners, and customers.
- Identified potential clients, built relationships, and negotiated contracts.
- Organized meetings between senior management and prospective customers.
- Maintained a database of existing customers and prospective leads.
Business Development Associate
Biz2Credit Info Services Pvt. Ltd.
Noida
03.2017 - 11.2022
- Conducted research on potential customers, competitors, and industry trends.
- Participated in meetings with senior executives to discuss strategy implementation.
- Developed and implemented strategies to increase sales and market share.
- Maintained accurate records of customer accounts using CRM software.
- Assisted in the negotiation of contracts and agreements with clients and partners.
- Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
- Developed and maintained strong relationships with current and prospective clients to expand market presence.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
Senior Executive Collections
Ienergizer
Noida
04.2015 - 02.2017
- Drafted letters demanding payment from delinquent customers using standard templates.
- Identified delinquent accounts and contacted debtors to negotiate payment terms.
- Advised customers on methods of avoiding future delinquencies through budgeting techniques.
- Utilized skip tracing techniques to locate hard-to-find debtors.
- Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
- Maintained detailed records of all collection activity in accordance with company policies and procedures.
- Provided timely feedback on collection efforts to management.
- Identified opportunities for process improvement through analysis of existing systems and procedures.
- Escalated unresolved disputes to legal counsel as necessary.
Education
Associate of Arts - Arts
Symboisis
Pune04-2018
High School Diploma -
St John Intermediate Collge
Kanpur03-2010
Skills
- Mergers and Acquisitions
- Prospecting
- Performance Evaluations
- Pipeline Development
- Customer Service
- Sales Development
Accomplishments
- Best Performance for Year 2020- 2021
- Star Performer of the Month July 2019
Timeline
Business Development Manager
Arusmi Consultancy Services Pvt. Ltd.
12.2022 - Current
Business Development Associate
Biz2Credit Info Services Pvt. Ltd.
03.2017 - 11.2022
Senior Executive Collections
Ienergizer
04.2015 - 02.2017
Associate of Arts - Arts
Symboisis
High School Diploma -
St John Intermediate Collge
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