Dynamic, meticulous, and self-motivating professional with more than six years of experience in the IT domain
Proficiency in creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.
Well-versed in assessing various documents to verify them and identify the opportunities of improving the existing processes in collaboration with the associated team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Implementation Specialist
Trinet Zenefits
11.2022 - Current
Managing multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
Developed strong relationships with clients, fostering trust and confidence in the implementation process.
Collaborated closely with developers to identify potential improvements in software design, leading to more efficient implementations.
Boosted customer response rate by 60% by providing team members with effective time stamps to improve retention outcomes.
Implementation Analyst
Trinet Zenefits
10.2019 - 11.2022
Evaluated current implementation practices within the company and suggested improvements where applicable, contributing to overall operational excellence.
Delivered detailed documentation on implementation processes and procedures, facilitating knowledge transfer across the team.
Identified areas for improvement and implemented necessary changes, resulting in successful project completion.
Implementation Executive
Hilti India Pvt. Ltd.
03.2018 - 10.2019
Functioned under Hilti On! Track Team as Implementation Executive, handling Asset Management Solutions as an effective system solution for managing all construction assets.
Performed various end-user software/hardware training for
web portal and mobile application platforms for users or workers.
Developed and maintained strong relationships with key stakeholders, ensuring successful project outcomes.
Support the Supervisor in the Direct Medical Bills of the Employees/Executives and publish the worksheet containing the Medical Bill Details in SAP for the next payment processing schedule.
Developed practical skills in various engineering disciplines through hands-on experience during the apprenticeship program.
Improved overall team morale by actively participating in company events and social activities to promote team bonding.