Arshad Raeez
Kochi
Summary
Dedicated Senior Disbursement Account Executive with a strong background in finance and shipping services. Skilled in efficiently processing invoices, generating accurate Disbursement Accounts (DAs), and maintaining high standards in customer service. Known for meeting Key Performance Indicators (KPIs), reducing DA Turnaround Time, and managing key client relationships. Experienced in team management and conducting cross-team training sessions, with a proven ability to adapt to change and foster effective business relations.
Overview
3
3
years of professional experience
Work History
Senior Disbursement Accounts Executive
Inchcape Shipping Services
04.2024 - Current
- Leading the Disbursement Accounts team and being the SPOC for the entire US East Coast Regions
- Email handling and task assignment to the team
- Overseeing the processing of vendor invoices and ensuring compliance with company policies
- Coordinating with Operations and internal accounts teams to resolve customer queries and maintain service excellence
- Managing high-priority client accounts, including Torm A/S and Seaspan Ship Management Ltd
- Continuously working to meet and exceed KPIs, particularly in reducing DA Turnaround Time.
- Conducting team training sessions to improve overall performance and efficiency
- Generate Weekly and Monthly Reports on DA TAT and work meticulously to reduce the TAT
- Posting invoices received from the local port offices
- Generate Disbursement Accounts and Compilation
- Chasing LPA / ROC for late invoices
- Sorting out queries by working closely with country LPA/ROC team
- Dispatching the DAs along with the supporitng invoices and documents to the clients based on their requirements within TAT
Disbursement Account Executive
Inchcape Shipping Services
10.2023 - 04.2024
- Produced DAs in a timely and accurate manner, ensuring adherence to customer requirements.
- Verified and processed invoices, ensuring all amounts, discounts, and payments were accurate.
- Collaborated with the country LPA and AR teams to address and resolve customer queries.
- Maintained strong relationships with LPAs and clients, ensuring timely resolution of issues.
- Dispatching DAs along with the supporting invoices the customer in a timely and accurate manner
- Chasing LPA / ROC for late invoices
- Sorting out queries by working closely with country LPA/ROC team
- Posting Revenue fee
Accounts Assistant
Inchcape Shipping Services
04.2023 - 10.2023
- Posted invoices from local port offices and generated Disbursement Accounts.
- Acted as the Single Point of Contact (SPOC) for major clients and successfully managed accounts for key US ports.
- Managed customer queries related to DAs, particularly for the US East Coast region.
- Chasing LPA / ROC for late invoices
Finance Trainee
Inchcape Shipping Services
11.2021 - 04.2023
- Posted invoices and generated Disbursement Accounts.
- Managed vendor and customer queries, working closely with the LPA/ROC team to resolve issues
- Contributed to the overall accuracy and efficiency of the finance team.
Education
MBA - International Transportation & Logistic Management
Indian Maritime University
Chennai, India01.2021
B.Com - Logistics Management
Rajagiri College of Management And Applied Science
Kochi, India01.2019
Skills
- Accounts Payable
- Invoice Processing
- Accounts Receivable
- Microsoft Excel
- Strong communication
- Team collaboration
- Adaptability to change
- Vendor Management
- Interpersonal Skills
- Customer Service
Accomplishments
- Awarded Best Performer for high production levels in the 1st, 2nd, and 4th quarters of 2023.
- Recognized for producing the highest volume of invoices and delivering quality DAs to customers.
- Supervised team of 3 staff members.
- Being the SPOC for the most important clients for consecutive years
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Hindi
Intermediate (B1)
Timeline
Senior Disbursement Accounts Executive
Inchcape Shipping Services
04.2024 - Current
Disbursement Account Executive
Inchcape Shipping Services
10.2023 - 04.2024
Accounts Assistant
Inchcape Shipping Services
04.2023 - 10.2023
Finance Trainee
Inchcape Shipping Services
11.2021 - 04.2023
MBA - International Transportation & Logistic Management
Indian Maritime University
B.Com - Logistics Management
Rajagiri College of Management And Applied Science
Similar Profiles
Kristopher TrumbauerKristopher Trumbauer
Vessel Agent at Inchcape Shipping ServicesVessel Agent at Inchcape Shipping Services
ANA MERCEDES IRETAANA MERCEDES IRETA
Vessel Accounts Payable at Inchcape Shipping Services MexicoVessel Accounts Payable at Inchcape Shipping Services Mexico
Deyarshini RameshDeyarshini Ramesh
GL Accountant at Inchcape Shipping ServicesGL Accountant at Inchcape Shipping Services