Arshid Bhat
Jammu and Kashmir
Summary
Dynamic Finance Services Manager with a proven track record at HCL Technologies, excelling in compliance auditing and stakeholder engagement. Spearheaded automation initiatives, enhancing reporting accuracy and reducing credit note rejections significantly. Adept at team leadership and financial operations management, driving continuous improvement and optimizing workflows for operational excellence.
Overview
10
10
years of professional experience
Work History
Finance Services Manager
HCL Technologies
Gurgaon
03.2024 - Current
- Oversaw end-to-end financial service operations for Verizon, covering budgeting, forecasting, and reporting.
- Managed accounts payable and receivable, ensuring compliance with internal controls and audit standards.
- Served as strategic liaison between finance leadership and offshore teams to maintain process consistency.
- Led monthly and quarterly business reviews, presenting KPIs, risks, and financial optimization opportunities.
- Spearheaded automation initiatives, implementing Power BI dashboards to enhance reporting accuracy.
- Collaborated with cross-functional teams to standardize reconciliations and improve reporting turnaround.
- Supported seamless transition of finance functions during system upgrades, ensuring no operational downtime.
- Implemented continuous improvement frameworks to optimize workflows and elevate compliance adherence.
Billing Specialist
Rackspace
Gurgaon
04.2022 - 11.2023
- Executed end-to-end billing operations for Revenue Tickets, Contracts, Data Pipe, Tricore, and Custom Invoicing.
- Processed high-volume billing transactions with 100% adherence to timelines and accuracy standards.
- Conducted data validation and reconciliation to identify discrepancies in system records and client reports.
- Managed portal uploads, invoice approvals, and control checkpoints to ensure documentation accuracy.
- Collaborated with Finance, Contract Management, and Operations teams to resolve billing issues efficiently.
- Contributed to process improvement initiatives by transforming manual billing steps into automated workflows.
- Supported monthly and quarterly closing activities through preparation of financial summaries.
- Maintained responsibility for sensitive billing controls and independent handling of client-specific uploads.
Subject Matter Expert
IBM
Gurgaon
04.2016 - 03.2022
Reduced credit note rejections from 11% to 5% through Pareto Analysis.
- Maintained credit note values below 3% of total revenue to prevent penalties.
- Conducted audits on dispute-related credits prior to final client approval.
- Managed a team of five, overseeing audits and ticket validations.
- Performed monthly quality assurance checks to identify errors before production billing.
- Executed monthly bill runs and validated invoices using the billing system.
- Liaised with stakeholders to enhance collaboration across various projects.
Education
Bachelor of Commerce - Accounting
School of Open Learning, University of Delhi
Delhi03-2016
Skills
- Compliance auditing and risk assessment
- Performance metrics analysis
- Stakeholder engagement
- Problem solving and decision making
- Team leadership
- Cash flow management
- Customer service and relations
- Financial operations management
- Detail orientation
- Consultative support
- Project management
Timeline
Finance Services Manager
HCL Technologies
03.2024 - Current
Billing Specialist
Rackspace
04.2022 - 11.2023
Subject Matter Expert
IBM
04.2016 - 03.2022
Bachelor of Commerce - Accounting
School of Open Learning, University of Delhi
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