ARSHIYA UNNISA

A Battery Lane, Vijay Nagar Colony, HYDERABAD

Summary

Dynamic Front Desk Receptionist at Seha Hospital, adept at creating a welcoming atmosphere and efficiently scheduling appointments. Proven expertise in call management and exceptional customer service, ensuring seamless coordination with medical staff. Recognized for enhancing patient experience through effective time management and proactive communication skills.

Overview

year of professional experience

Work History

Front Desk Receptionist

Seha Hospital

Hyderabad

05.2014 - 05.2015

Created a welcoming environment by greeting patients and visitors warmly.
Scheduled appointments efficiently, coordinating with medical staff and resources.
Answered incoming calls, redirected callers to appropriate departments, and took messages as necessary.

Education

SSC -

Majeedia Government School

Masab Tank

07-2008

Intermediate - HEC

M.A.M Government College

Nampally

04-2010

Bachelor of Arts - B.A (English)

Indra Priyadarshani Degree College

Nampally

04-2014

Skills

Appointment scheduling
Customer service and support
Call management and coordination

Front desk operations
Time management

Languages

Hindi

First Language

English

Upper Intermediate (B2)

Urdu

Proficient (C2)

Computer Skills

Basics of Computers
Efficient typist
Basics of Excel

Timeline