Summary
Overview
Work History
Education
Skills
Functional Experience
Brief Profile
Additional Information
Work Preference
Timeline
CustomerServiceRepresentative
ARUN ANNAMALAI

ARUN ANNAMALAI

Operations Head
Chennai

Summary

Resourceful Operations Executive with 26 years of experience working in domestic and international positions. Smart working professional leader skilled in both strategic planning and tactical execution. Experienced in financial management, operations, hiring and development. Talented at building collaborative partnerships and supporting employees in achieving professional success. Results-oriented Operations Executive with wide experience handling business operations, personnel and financials. Great expertise in auditing and management consulting. In-depth knowledge of business planning and forecasting.

Overview

26
26
years of professional experience
5
5
years of post-secondary education

Work History

Vice-Precedent Operations

SWOT Technologies PVT. LTD.
2023.10 - Current
  • Handling customers as a SPOC, P&L responsibility, IoT & Other Integration, Managing the development and delivery teams, Pre-sales to Solutioning to Delivery
  • Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
  • Improved customer satisfaction rates through timely communication and effective issue resolution.
  • Provided ongoing training to team members, enhancing skillsets and overall productivity.
  • Analyzed data and metrics to identify areas of improvement in operational performance.
  • Reduced operational costs through effective resource allocation and management.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Pre-sales Head

Arisoft Innovation PVT. LTD.
2022.04 - 2023.09
  • Handling end-to-end management of Pre-Sales for MES and IoT solutions, RFP & Bid Management, Full cycle implementation of Delmiaworks MES solution, Integration with ERP and WMS
  • Provided valuable insights to product management and marketing teams for continuous improvement of products and messaging.
  • Assisted account executives in creating persuasive proposals that clearly demonstrated the benefits of the company''s products or services.
  • Worked closely with post-sales teams to ensure smooth project transitions from sales cycle to implementation phase.
  • Mentored junior pre-sales engineers in developing their skills, contributing to overall team success and career growth.

Program Manager

PLANVISAGE SOFTWARE SOLUTIONS PVT. LTD.
2004.08 - 2022.03
  • Handling end-to-end management of project deliverables, Managing allocation and training of resources, Integration with other software, Business process re-engineering
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Built teams to address project goals and objectives for multiple projects.
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.

ASSISTANT MANAGER

MIDTOWN MFG.PVT. LTD.
2001.01 - 2004.01
  • To coordinate with other department heads and organize meetings, Resource and material allocation, To coordinate and conduct Audit reviews, Coordinator for UNIDO program

Jr. Engineer- Planning

JAYALAKSHMI ENGG WORKS
1998.01 - 2001.01
  • To interact with the Materials Department for the availability of materials on time, Production Scheduling

Education

MBA - Finance

INSTITUTE FOR FINANCIAL MANAGEMENT AND RESEARCH (IFMR)
Chennai, India
2001.04 - 2006.04

BE - MECHANICAL - Mechanical Engineering

BANGALORE UNIVERSITY
Bengaluru, India
04.1998

Skills

Automotive

Functional Experience

  • SWOT Technologies Pvt Ltd, Vice President - Operations, 04/10/2023 - Present, SWOT Technologies is a pioneer in Enterprise solutions for the manufacturing companies. They have an ERP product catering to the SMEs of India. 25+ years and 400+ clients in the Engineering and automotive sector., Understanding the customer needs and providing solution based on the needs, Sales and pre-sales team management, Managing the development & Support teams, Mentoring a team of consultants & Managers, Architecting of the solution to suit the client based on the business model, Integration Designing with the clients IoT or Legacy systems, Planning and tracking resources and their performance with the team & client periodically, Upgrading and adapting to modern technologies of the Industry 4.0/ 5.0, To maintain cordial relationship with the client, team and management
  • Arisoft Innovations Pvt. Ltd., Pre-Sales and Technical Solutions Head - MES Solutions, 26/04/2022 - 31/09/2023, Arisoft Innovations Pvt. Ltd. is a company based out of Canada. Their major customer base is in Canada. They are the channel partners of Delmiaworks ERP globally. Their major customers include SteriPro, Flavor Art, Onyx, Stokes and Amber, Iljin, Russell, All time Plastics, Shree Mahaveer in India., Pre-sales and technical solutioning, Mentoring a team of consultants & Managers, Architecting of the solution to suit the client based on the business model, Integration Designing with the clients ERP or Legacy systems, Planning and tracking resources and their performance with the team & client periodically, RFP and Bid management based on time lines, To maintain cordial relationship with the client, team and management
  • Planvisage Software Solutions Pvt. Ltd., Program Manager - SCM Practice, 06/09/2004 - 25/04/2022, Planvisage is a Supply Chain Management Consulting and Solution provider catering to the needs of Manufacturing/ Trading industries in the area of Supply chain, head quartered at Bangalore. Their major customers include CUMI, Motorola, TAFE, TI Cycles, TVS Tyres, AmaraRaja Batteries, Strides Arco labs, MoserBayer, Nelcast, Bimetal bearings, HAL, Hindware, Blustar, Loyal textiles and ITC., Delivery & Channel Management, Mentoring a team of consultants & Managers, Architecting of the solution to suit the client based on the business model, Integration Designing with the clients ERP or Legacy systems, Planning and tracking resources and their performance with the team & client, To ensure on-time completion of Project deliverables, To Interact and Be the single point of contact for the Top Management of the Client, To evaluate the Key Performance Indicators delivery as agreed, To ensure delivery of ROI to the client, To review the progress of the deliveries & quality at multiple client locations, To maintain cordial relationship with the client, team and management
  • Raanat Engineering Product Pvt. Ltd. & Midtown Mfg. Pvt. Ltd.(Group Co.), Assistant Manager - Production, 3 years, Raanat Engg. & Midtown Mfg. are group companies. They are the auto ancillaries catering to the Auto OEMs Lucas TVS, Breaks India, Ucal Fuel, Delphi TVS, ICF, etc.,. in the area of pressed components. It is also a member of ACMA-GOI-UNIDO Southern region partnership program., To coordinate with other department heads and organize meetings, To achieve on time deliveries, To prepare resource and material allocation based on demand, To coordinate and conduct Audit reviews, Cost performance and variance analysis report, To co-ordinate with customers for priorities, Coordinator for UNIDO program, Head of ERP project, To upgrade ISO to 2000 version, Customer focused improvements on bottlenecks, To bring in employee involvement in the improvement activities, Provided training to employees from top management till the operators on ERP as well as TQM & ISO, Liaison with the software developer, testing on the functionality and implementing the Custom built ERP, To do the PPT presentation on the development in the UNIDO activities of the company in the monthly MRM held in various cluster companies across South India, To conduct UNIDO MRM inviting all the cluster companies and showcasing the development activities, Forex & logistics management for import of material
  • Jayalakshmi Engineering Works, Jr.Engineer - Production Planning, 3 years, Jayalakshmi Engg. is a sub contracting company for BHEL, catering to them in the area of sheet metal fabrications., To make schedules based on the orders received from BHEL, To interact with the Materials Department for the availability of materials on time, To give the task for the day to the production department, To give the orders to the sub contracting people and follow up, To ensure the order gets dispatched on time

Brief Profile

MES, ERP, SCM subject matter expert with experience in various domains. Project management professional with experience of 26 years in Enterprise solutions. Corporate communication, Sales management, Pre-Sales, Customer relationship management, Delivery management and Team mentoring are the major roles. Skilled in providing leadership, direction, strategy and vision in the areas of Operations development to facilitate and enable growth and business agility. Managed a team of 70 members. Handled customers as a SPOC and trained people from the CXOs to Supervisors.

Additional Information

Had been a Visiting faculty at a few B-Schools mentoring tomorrows managers. As a passion I do it. I handle Classes in the areas of Finance, Operations, SCM, ERP, Inventory management, Strategy, Portfolio management and other related subjects. Mostly with a case study approach.

Work Preference

Work Type

Part TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balancePaid time offFlexible work hoursStock Options / Equity / Profit Sharing

Timeline

Vice-Precedent Operations

SWOT Technologies PVT. LTD.
2023.10 - Current

Pre-sales Head

Arisoft Innovation PVT. LTD.
2022.04 - 2023.09

Program Manager

PLANVISAGE SOFTWARE SOLUTIONS PVT. LTD.
2004.08 - 2022.03

MBA - Finance

INSTITUTE FOR FINANCIAL MANAGEMENT AND RESEARCH (IFMR)
2001.04 - 2006.04

ASSISTANT MANAGER

MIDTOWN MFG.PVT. LTD.
2001.01 - 2004.01

Jr. Engineer- Planning

JAYALAKSHMI ENGG WORKS
1998.01 - 2001.01

BE - MECHANICAL - Mechanical Engineering

BANGALORE UNIVERSITY
ARUN ANNAMALAIOperations Head