Arun Gupta
Senior Business Analyst and Product Manager
New Delhi,New Delhi
Summary
Results-driven Senior Business Analyst and Product Manager with 9+ years of experience across Insurance (Life & P&C), Healthcare, Investment Banking, Capital Markets, Oil & Gas, and SaaS platforms. Proven expertise in business process analysis, requirements elicitation, data governance, and AI/ML-powered solutions. Skilled in managing cross-functional teams, Agile/Scrum/SAFe delivery, and driving digital transformation. Experienced in API integration, cloud platforms (AWS, Azure), data analytics, and regulatory compliance (HIPAA, HL7, GDPR, AML/KYC).actionability.
Overview
10
10
years of professional experience
2012
2012
years of post-secondary education
3
3
Certifications
Work History
Senior Business Analyst | Product Manager
Trackmind
Noida
05.2024 - Current
- Managed end-to-end product development lifecycle for financial (S&P Global) and healthcare (Grow Health) projects.
- Created product vision, roadmap, and backlog; prioritized user stories for maximum business value.
- Collaborated with DevOps and cloud teams to ensure scalability and performance on AWS and Azure.
- Conducted detailed business analysis using JAD/JAR sessions, Visio, and BPMN workflows.
- Developed robust data models and Power BI dashboards; performed advanced SQL data manipulation.
- Led AI/ML product planning, ensuring responsible AI governance and model performance monitoring.
- Implemented HIPAA and HL7 compliance frameworks; collaborated with Cyber Security teams for security requirements.
- Executed UAT, documented test cases/plans, and conducted training sessions.
Lead Business Analyst | Product Manager
Applied Information Sciences - AIS
Hyderabad
01.2023 - 05.2024
- Led AI/ML and cloud-driven transformation for Life and P&C Insurance systems with Willis Towers Watson, resulting in a 30% improvement in claims processing efficiency.
- Conducted detailed analysis of FNOL cases, claims intake workflows, subrogation, litigation tracking, and reserve management processes.
- Designed and optimized insurance workflows using IBM Business Automation Workflow (BAW).
- Developed Power BI executive dashboards for underwriting, claims, and actuarial reporting.
- Performed Python scripting and SQL-based data manipulation to support data-driven decisions.
- Managed data governance, data quality KPIs, metadata repositories, and GDPR compliance.
- Partnered with Cyber Security teams to define security controls and perform testing.
Sr. Business Analyst | Product Manager
Techblue Software
Gurugram
06.2022 - 11.2022
- Managed SaaS product development for property management platform (Rentr).
- Translated high-level business needs into epics, features, and actionable user stories.
- Created BPMN diagrams, wireframes (Balsamiq), and visual models (Visio, Lucidchart ).
- Led data governance workflows and GDPR compliance for SaaS insurance products.
- Published Power BI reports with scheduled refresh and role-based access controls.
- Partnered with DGO to align data management with industry best practices.
- Streamlined feature delivery cycles, reducing average sprint turnaround time by 15%.
Business Analyst | Product Manager
SBC Technologies
New Delhi
11.2018 - 06.2022
- Conducted full Trade Life Cycle analysis for Investment Banking and Capital Markets (Greenhill & Co).
- Defined OMS/EMS/PMS functional requirements covering multiple order types (Market, Limit, IOC, FOK).
- Designed Smart Order Routing, liquidity aggregation, and best execution algorithms.
- Partnered with Legal, Risk, and Compliance teams to ensure MiFID II, Dodd-Frank, EMIR, FATCA compliance.
- Authored BRDs, FRDs, user stories, UML diagrams, and BPMN process models.
- Implemented FIX Protocol, SWIFT messaging standards, and regulatory reporting frameworks.
- Conducted UAT for Capital Markets platforms, resolving trade breaks and reconciliation issues.
- Built Power BI dashboards for market exposure, liquidity risk, and regulatory compliance reporting.
- Successfully supported migration of 5 trading platforms without service disruption.
Business Analyst
Stryker Web Tech
Noida
11.2015 - 11.2018
- Led OPD management solution development for Martha Jefferson Hospital healthcare IT system.
- Managed e-commerce platform analysis and business process improvement for BookCentro.
- Facilitated JAD sessions, developed BRDs, FRDs, Use Case and Sequence diagrams.
- Conducted HIPAA and HL7 compliance assessments.
- Created complex BPMN diagrams using Bizagi and Visio; designed Balsamiq wireframes.
- Delivered UAT coordination and iterative prototype development for continuous feedback.
Education
Bachelor of Engineering - Computer Science
UPTU
Lucknow05.2012
Skills
Business Analysis
Product Management
Requirements Gathering
P&C Insurance
Investment Banking
Capital Markets
Healthcare IT
Cloud Technologies
Data Analytics
AI/ML Product Development
Responsible AI Governance
Data Governance
Agile
Scrum
SAFe
Jira
Confluence
Azure DevOps
Visio
Balsamiq
Bizagi
API Testing
ETL
Cyber Security
DevOps Collaboration
SQL
TFS
MS Visio
Lucidchart
Power BI
SQL Server
Data Warehousing
API
Cyber Security
AI/ML
AWS
Data Governance
Certification
Certified Scrum Product Owner (CSPO)
Timeline
Senior Business Analyst | Product Manager
Trackmind
05.2024 - Current
Lead Business Analyst | Product Manager
Applied Information Sciences - AIS
01.2023 - 05.2024
Sr. Business Analyst | Product Manager
Techblue Software
06.2022 - 11.2022
Business Analyst | Product Manager
SBC Technologies
11.2018 - 06.2022
Business Analyst
Stryker Web Tech
11.2015 - 11.2018
Bachelor of Engineering - Computer Science
UPTU