Arun Gupta
Senior Business Analyst and Product Manager
New Delhi,New Delhi
Summary
Results-driven Senior Business Analyst and Product Manager with 9+ years of experience across Insurance (Life & P&C), Healthcare, Investment Banking, Capital Markets, Oil & Gas, and SaaS platforms. Proven expertise in business process analysis, requirements elicitation, data governance, and AI/ML-powered solutions. Skilled in managing cross-functional teams, Agile/Scrum/SAFe delivery, and driving digital transformation. Experienced in API integration, cloud platforms (AWS, Azure), data analytics, and regulatory compliance (HIPAA, HL7, GDPR, AML/KYC).actionability.
Overview
10
10
years of professional experience
2012
2012
years of post-secondary education
3
3
Certifications
Work History
Senior Business Analyst | Product Manager
Trackmind
Noida
05.2024 - Current
- Managed end-to-end product development lifecycle for financial (S&P Global) and healthcare (Grow Health) projects.
- Created product vision, roadmap, and backlog; prioritized user stories for maximum business value.
- Collaborated with DevOps and cloud teams to ensure scalability and performance on AWS and Azure.
- Conducted detailed business analysis using JAD/JAR sessions, Visio, and BPMN workflows.
- Developed robust data models and Power BI dashboards; performed advanced SQL data manipulation.
- Led AI/ML product planning, ensuring responsible AI governance and model performance monitoring.
- Implemented HIPAA and HL7 compliance frameworks; collaborated with Cyber Security teams for security requirements.
- Executed UAT, documented test cases/plans, and conducted training sessions.
Lead Business Analyst | Product Manager
Applied Information Sciences - AIS
Hyderabad
01.2023 - 05.2024
- Led AI/ML and cloud-driven transformation for Life and P&C Insurance systems with Willis Towers Watson, resulting in a 30% improvement in claims processing efficiency.
- Conducted detailed analysis of FNOL cases, claims intake workflows, subrogation, litigation tracking, and reserve management processes.
- Designed and optimized insurance workflows using IBM Business Automation Workflow (BAW).
- Developed Power BI executive dashboards for underwriting, claims, and actuarial reporting.
- Performed Python scripting and SQL-based data manipulation to support data-driven decisions.
- Managed data governance, data quality KPIs, metadata repositories, and GDPR compliance.
- Partnered with Cyber Security teams to define security controls and perform testing.
Sr. Business Analyst | Product Manager
Techblue Software
Gurugram
06.2022 - 11.2022
- Managed SaaS product development for property management platform (Rentr).
- Translated high-level business needs into epics, features, and actionable user stories.
- Created BPMN diagrams, wireframes (Balsamiq), and visual models (Visio, Lucidchart ).
- Led data governance workflows and GDPR compliance for SaaS insurance products.
- Published Power BI reports with scheduled refresh and role-based access controls.
- Partnered with DGO to align data management with industry best practices.
- Streamlined feature delivery cycles, reducing average sprint turnaround time by 15%.
Business Analyst | Product Manager
SBC Technologies
New Delhi
11.2018 - 06.2022
- Conducted full Trade Life Cycle analysis for Investment Banking and Capital Markets (Greenhill & Co).
- Defined OMS/EMS/PMS functional requirements covering multiple order types (Market, Limit, IOC, FOK).
- Designed Smart Order Routing, liquidity aggregation, and best execution algorithms.
- Partnered with Legal, Risk, and Compliance teams to ensure MiFID II, Dodd-Frank, EMIR, FATCA compliance.
- Authored BRDs, FRDs, user stories, UML diagrams, and BPMN process models.
- Implemented FIX Protocol, SWIFT messaging standards, and regulatory reporting frameworks.
- Conducted UAT for Capital Markets platforms, resolving trade breaks and reconciliation issues.
- Built Power BI dashboards for market exposure, liquidity risk, and regulatory compliance reporting.
- Successfully supported migration of 5 trading platforms without service disruption.
Business Analyst
Stryker Web Tech
Noida
11.2015 - 11.2018
- Led OPD management solution development for Martha Jefferson Hospital healthcare IT system.
- Managed e-commerce platform analysis and business process improvement for BookCentro.
- Facilitated JAD sessions, developed BRDs, FRDs, Use Case and Sequence diagrams.
- Conducted HIPAA and HL7 compliance assessments.
- Created complex BPMN diagrams using Bizagi and Visio; designed Balsamiq wireframes.
- Delivered UAT coordination and iterative prototype development for continuous feedback.
Education
Bachelor of Engineering - Computer Science
UPTU
Lucknow05.2012
Skills
Certification
Certified Scrum Product Owner (CSPO)
Timeline
Senior Business Analyst | Product Manager
Trackmind
05.2024 - Current
Lead Business Analyst | Product Manager
Applied Information Sciences - AIS
01.2023 - 05.2024
Sr. Business Analyst | Product Manager
Techblue Software
06.2022 - 11.2022
Business Analyst | Product Manager
SBC Technologies
11.2018 - 06.2022
Business Analyst
Stryker Web Tech
11.2015 - 11.2018
Bachelor of Engineering - Computer Science
UPTU
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