Hi, I’m
Arun Jain
Charkhi Dadri
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
11
years of professional experience
6
years of post-secondary education
1
Certification
3
Languages
Work History
Inspirisys Solutions Ltd, Apraava Energy Private LimitedJharli
Advanced Technical Support Engineer
Job overview
- Helpdesk Support for Laptop and Desktop Users
- Resolving issues in LAN Wireless connections
- Configuration of sharing and permission allocation
- Outlook Configuration and troubleshooting
- Various types of troubleshooting disk management, cleanup etc.
- Maintain printer supply status reports.
- Configuration for secure printing.
- Maintainence various printer problems like, firmware upgrade, SMTP, LDAP, User permission Roles.
Router & Switch configuration
Job overview
- Implementing network security using ACL Network Monitoring and Troubleshooting, Linux Installation
Play Security Systems and Internet ServicesCharkhi Dadri
Desktop and Network Support Executive
06.2022 - Current
Job overview
- Helpdesk Support for Internet Users
- Configuration of wireless routers at user end
- New user activation for broadband use
- Resolving several issues for customers for better broadband use
- Implementation of fibre networks
- Resolving issues in LAN Wireless connections
- Printer installation and troubleshooting
- Configuration of sharing and permission allocation
- Outlook Configuration and troubleshooting
- Various types of troubleshooting disk management, cleanup etc.
CMS IT Services Pvt. Ltd, CLP India Private LimitedJharli
Desktop Support Executive
07.2021 - 06.2022
Job overview
- Helpdesk Support for Laptop and Desktop Users
- Resolving issues in LAN Wireless connections
- Printer installation and troubleshooting
- Configuration of sharing and permission allocation
- Outlook Configuration and troubleshooting
- Various types of troubleshooting disk management, cleanup etc.
CMS IT Services Pvt. Ltd, Asian paints LimitedRohtak
Desktop Support Executive
11.2020 - 07.2021
Job overview
- Helpdesk Support for Laptop and Desktop Users
- Resolving issues in LAN Wireless connections
- Printer installation and troubleshooting
- Configuration of sharing and permission allocation
- Outlook Configuration and troubleshooting
- Various types of troubleshooting disk management, cleanup etc.
Maskat Pvt. Ltd
Network
06.2019 - 11.2019
Hotstop IT Solutions
Proprietor
02.2012 - 03.2013
Job overview
- Computer Parts Sale & Service, Installation of school IT Labs, Printer Toner Refilling, Network Security & Sharing, Maintainence of Laptop Desktop & printers.
Education
BCA
07.2013 - 05.2019
Directorate of Distance Education Sikkim Manipal University
University Overview
GPA: 85
XII
Vaish Senior Secondry School
H.B.S.E
University Overview
GPA: 59.5%, GPA: 57.5
.B.
Skills
Professional Qualificationundefined
Additional Information
Currently doing trainings of Data Science Architecht Program. Completed Basic Python, Statistics, Pandas, Numpy etc.
Certification
Quality Management, NIIT, 2001
Basic Python
Basic Python i have done assignments like Cars4Wars, Panda Puzzles, importing libraries, Linear Regression.
Firstly importing required libraries.
importing files.
Perform required tasks: Normalize data, Analysis, Plotting, and get required results.
Timeline
Desktop and Network Support Executive
Play Security Systems and Internet Services
06.2022 - Current
Desktop Support Executive
CMS IT Services Pvt. Ltd, CLP India Private Limited
07.2021 - 06.2022
Desktop Support Executive
CMS IT Services Pvt. Ltd, Asian paints Limited
11.2020 - 07.2021
Network
Maskat Pvt. Ltd
06.2019 - 11.2019
BCA
07.2013 - 05.2019
Proprietor
Hotstop IT Solutions
02.2012 - 03.2013
Advanced Technical Support Engineer
Inspirisys Solutions Ltd, Apraava Energy Private Limited
Router & Switch configuration
Directorate of Distance Education Sikkim Manipal University
04.2012
XII
04.2001
Vaish Senior Secondry School
H.B.S.E
.B.
04.1999
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