Summary
Overview
Work History
Education
Skills
Accomplishments
Learning
Timeline
Generic
Arun Jose

Arun Jose

Assistant Manager (Branch Operations Manager)
Kottayam

Summary

A Self esteemed banking expert who are highly motivated with balanced customer oriented relations. Worked in different banking culture and had created, developed and accomplished a new system and an aspect in customer relation and marketing. Worked with 300+ Cr. business branch (Urban) and Semi Urban branch of 80+Cr. Had lived under different life culture of India which had helped to tackle different hard customers and banking situations. Now working in 238 Cr. Business Metro Branch

A visionary with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening of customer dominance. An expert in project development and team supervision. My 6+ years of progressive experience shall be put forward to take on challenging positions and for the upliftment of customers and company success.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Manager (Branch Operations Manager)

The South Indian Bank
Chennai
07.2022 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maximized efforts towards productivity by identifying problem areas and assisting in implementing solutions.
  • Multitasked and prioritized branch functions to meet deadlines.
  • Lead and supported development of employees and succession planning activities.
  • Organized and guided activities such as sales promotions requiring coordination with other department managers.
  • Do marketing of accounts, loans and other banking products
  • Maintain the branch compliance along with best customer service
  • Coordinating all branch staffs to achieve the branch targets

Bank ,Clerk

The South Indian Bank
Erumely, Kottayam, Kerala
10.2013 - 07.2022

Currently I deal with Loan Processing section ( Mortgage loan, Cash Credit Open Loan, Vehicle Loan, Personal, Education and Housing loan) , which is also comprise Loan documentation, Pre- sanction & Post- Sanction works like CERSAI (Central Registry of Securitisation Asset Reconstruction and Security Interest) creation, registration of Collateral Property, end use of fund (meeting the loan purpose) etc. In addition to the above mentioned, Office Tax related - TRACES(TDS Reconciliation Analysis and Correction Enabling System), Foreign Currency and Note exchange, Out-Ward & In-ward
Remittance ( Foreign Currency conversion and transferring fund to Foreign bank account), Foreign Currency deposit (USD, GBP, JPY etc.). Protuberantly High Net-worth Customer relationship and their personal bank/ account dealings, Corporate accounts like School, College (example:fees collection) and their loan account/ loan processing and dealings and non Performing Assets recovery( Suite filing , One time settlement etc.). My responsibilities also consist to take care of our compliance and AML of our High value transactions and Marketing our Digital and new CASA Related products, Insurance (life, health & General) and Mutual Funds etc. I am also supporting my Manager and Colleagues with day to day transaction dealings, ATM refilling and processing , providing up to date and time to time required data to to our Regional office and Head office

Education

Secondary School (SSLC,10th) - Malayalam, English, Hindi, Social Science, Physics, Chemistry, Biology, Mathematics, IT

St. Antony's School Chengalam
Chengalam P O, Kottayam, Kerala, India

Higher Secondary (Plus Two) - English, Malayalam, Physics, Chemistry, Biology, Mathematics

St. Antony's H S, Chengalam
Chengalam P. O , Kottayam (DT), Kerala, India

Certificate in Counselling - Counselling

Thomas Mar Athanasius Institute Of Counselling
Amalagiri, Kottayam (DT) , Kerala, India

Bachelor of Arts - B A English Language And Literature

St. Thomas College, Palai
Palai, Kottayam (DT), Kerala, India

Master of Arts - M A English

Madurai Kamaraj University, Madurai
Madurai, Tamil Nadu, India
06.2018 -

Master of Business Administration - MBA With HR

Madurai Kamaraj University, Madurai
Madurai, Tamil Nadu, India
06.2019 -

Skills

Communication skillsundefined

Accomplishments

Achieved awards for best cross-selling, The Insurance products and news baking products with the loan customers. Collected more than 20.00 Lakhs insurance regular premium for the FY 2019-20 and 8.00 Lakhs single premium in FY 2019 -20.

Worked as Technical Team Head in 'The English Quest' - All Kerala Inter college and School Program conducted by our St. Thomas College Department .

Also worked as Technical Team Member in 'Nostalgia' - St. Thomas College, Pala, English Literature Department whole year reunion program.
Created a blog for the English Literature Student's to publish their creative products ( named as 'The Helicon Muses' - this blog is in deleted and back up status )

Learning

Now trying to learn the Forex, bill discounting and Financial Risk Management

Timeline

Assistant Manager (Branch Operations Manager)

The South Indian Bank
07.2022 - Current

Master of Business Administration - MBA With HR

Madurai Kamaraj University, Madurai
06.2019 -

Master of Arts - M A English

Madurai Kamaraj University, Madurai
06.2018 -

Bank ,Clerk

The South Indian Bank
10.2013 - 07.2022

Secondary School (SSLC,10th) - Malayalam, English, Hindi, Social Science, Physics, Chemistry, Biology, Mathematics, IT

St. Antony's School Chengalam

Higher Secondary (Plus Two) - English, Malayalam, Physics, Chemistry, Biology, Mathematics

St. Antony's H S, Chengalam

Certificate in Counselling - Counselling

Thomas Mar Athanasius Institute Of Counselling

Bachelor of Arts - B A English Language And Literature

St. Thomas College, Palai
Arun JoseAssistant Manager (Branch Operations Manager)